Retail TouchPoints

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Data Analytics: The Key To Unlocking The Retail Advantage

Today’s retailers have so much to know about customers — who they are, what they buy, when they buy, how they like to pay, and how they feel about the…

Executive Viewpoints March 21

Everseen Uses AI To Detect Non-Scanning Items At Checkout

Everseen has deployed its AI technology within five of the world’s 10 largest retailers, who are using it to detect non-scanning items at checkout in real time. The technology is…

News March 21

Hitachi Releases CRM For Building Product Manufacturers

Hitachi Solutions America has released the latest version of Hitachi CRM for Building Product Manufacturers. The platform is available as a cloud service and works with Microsoft Dynamics 365. The…

News March 21

31% Of U.S. Shoppers Will Order Groceries Online In 2017

As many as 31% of U.S. shoppers are likely to order groceries online in 2017, up 63% from the 19% that did so in 2016, according to a report from…

News March 21

Uber President Jeff Jones Resigns

Less than seven months after stepping in as Uber’s President to integrate the brand’s marketing and operations functions, Jeff Jones is leaving the ride services company. Jones arrived at Uber from…

News March 20

Discounting Errors Cost 114 E-Commerce Retailers $9.2 Million In 2016

Retailers’ recent forays into deep discounting may be costing them profits in more ways than one. In 2016, 114 e-Commerce retailers missed $9.24 million in revenue by miscalculating the optimal…

News March 20

The Reality Of The Online Customer Journey

By Tom Mucklow, Addressy For e-Commerce businesses across the globe, having a streamlined online shopping experience is essential for success. Though many retailers strive to create a positive online experience…

Executive Viewpoints March 20

Removing Friction From The Shopping Experience: Webinar Series Preview

To secure long-term success in retail, brands must build better relationships with every consumer and create a seamless, friction-free shopping journey. That means optimizing all strategies from the first mile…

News March 20
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Kmart President Alasdair James Steps Down

More worrisome news for Sears Holdings. Kmart President and Chief Member Officer Alasdair James has left the company, according to Business Insider. James is the third executive to leave the…

News March 17
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