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Carter’s Flags Consumer Pricing Resistance, Moderates Back-Half Outlook Despite Strong Q2
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Ace, BJ’s And QVC Are The Retail Industry’s Customer Experience Leaders
Ace Hardware, BJ’s Wholesale Club and QVC deliver the best customer experience in the retail industry, according to the 2017 Temkin Experience Ratings, an annual customer experience ranking of companies based on a survey…
News March 29Design Essentials Increases Mobile Conversions 68% With New Site Experience
As an online retailer of women’s hair care products that only sells its merchandise physically through third-party retailers such as salons, Design Essentials needs a distinctive e-Commerce presence to keep…
Features March 29Money Can’t Fix What’s Broken At Sears Holdings
By Tim Parry, Managing Editor The end is near, and I believe Q2 2017 will finally be the quarter when Sears Holdings files for bankruptcy and calls it quits. I’m…
Executive Viewpoints March 28Bazaarvoice-TurnTo Partnership Expands Depth Of Consumer-Generated Reviews
Bazaarvoice and TurnTo Networks are partnering to enable TurnTo clients to syndicate their ratings and reviews into the Bazaarvoice Retailer Network. The partnership expands Bazaarvoice’s ability to import consumer-generated content…
News March 28RichRelevance Appoints CEO
RichRelevance has appointed Carl Theobald as President and CEO. Former RichRelevance President and CEO Eduardo Sanchez will remain with the company as a Board Advisor. With 25 years of…
News March 28Influencers Accelerate U.S. E-Commerce Sales In China
For efficient brand impact in China’s massive retail market, more U.S. retailers are turning to key opinion leaders (KOLs) to influence Chinese consumers’ online purchases. Fung Global Retail & Tech…
Executive Viewpoints March 28Hey Big Spenders: How Brands Can Attract The Customers Prepared to Spend the Most
Demographic data has been the cornerstone of retail marketing for decades, but in order to increase advertising effectiveness and drive revenue, retailers have to consider the behavior of their consumers…
Executive Viewpoints March 28How To Create Personalized Marketing That Lives Up To Its Promise
Bad habits are hard to break — especially when they’re widely held and rarely named. The “personalization” brands practice often leaves much to be desired. While tailored messages to prospects…
Executive Viewpoints March 28Doddle Releases Click-And-Collect Software Platform
Doddle has launched Powered by Doddle, a click-and-collect platform designed to include software, training, communications and analytics modules for U.S. retailers. Doddle’s proprietary software supports a set of click-and-collect processes,…
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