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The Dangers of Search Engines When Seeking Customer Service Info

By James Ramey, DeviceBits Search engines have been widely used for almost twenty years now. Can anyone even remember the last time they turned to a phone book to find…

Executive Viewpoints April 3

‘Patent Trolls’ Exact A High Price For Retail Innovation

Technology’s takeover of the shopping experience has brought many benefits to both retailers and customers — along with one very big drawback. It has drawn the attention of so-called “patent…

Features April 3

Mastercard Acquires Biometric Security Provider

Mastercard is buying NuData Security, which identifies authentic end users based on their online, mobile app and smartphone interactions as well as biometric markers. The NuDetect technology assesses, scores and…

News March 31
1stagegord

Stage Stores Acquires Select Gordmans Assets

Stage Stores has purchased a portion of Gordmans’ assets. A Stage Stores subsidiary won its bid to acquire a minimum of 50 store leases from the Omaha, Neb.-based off-price department…

News March 31
1cwegman

Colleen Wegman Named President, CEO Of Wegmans

Wegmans is keeping its business in the family. CEO Danny Wegman has named his daughter Colleen as President and CEO of Wegmans Food Markets, Inc., while he stays on as…

News March 31

6 Ways E-Commerce Has Matured In 20 Years

E-Commerce technology such as real-time inventory management, customer reviews and personalized product recommendations have increased their market penetration by more than 50% over the last 10 years, and they can…

Features March 31

Money Can’t Fix What’s Broken At Sears Holdings

The end is near, and I believe Q2 2017 will finally be the quarter when Sears Holdings files for bankruptcy and calls it quits. I’m not saying that solely because…

Editor's Perspective March 31

Retailers: If You’re Not On YouTube, Where Are You?

To mimic the words of Zoolander’s Mugatu, video is so hot right now. Well, video has been popular for some time, but videos for businesses are gaining lots of steam. Yet video…

Editor's Perspective March 31

What Marigolds Mean In Mexico (And Other International Growth Tips)

By Kate Munro, Bamboo Rose Blindly navigating cultural differences can land a world traveler in a sea of trouble with one wrong move. Decades of globalization have established corporate giants…

Executive Viewpoints March 31
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