Retail TouchPoints

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The Missing Piece In The Retail Technology Stack: Human Beings

By Adam Blair, Executive Editor A Facebook friend of mine recently published a retail-related rant about the poor service she received while shopping for shoes at a major department store…

Executive Viewpoints May 30

Ready, Set, Sell! Six Things A Retail CIO Should Know In 2017

The retail industry is competitive and, with so many purchasing options either online or in-store, customers have their pick of where to get the items that they want and need.…

Executive Viewpoints May 30

Why You Need To Change The Way You Deliver Training To Make Your Associates Smarter

Picture your best business day. Your retail operation is humming right along: customers are pouring in, eager and full of questions, and your associates are right there ready with answers.…

Executive Viewpoints May 30

Why Shopify Isn’t Giving Anymore SaaS

Shopify beat analyst expectations once again, and its source of revenue has unmasked a new identity. Based on the majority of its revenue, Shopify is an online payments company, which is a shift…

Executive Viewpoints May 30

Wayin Unveils App Store To Enhance Digital Campaign Engagement

Wayin has released the Wayin App Store, designed to enable retailers to customize and augment previous marketing campaigns and relaunch them in any geography or digital channel. Additionally, the App…

News May 30

Monetate Reveals Next-Gen Personalization Engine

Monetate has released the Monetate Intelligent Personalization Engine, a platform designed to help retailers and consumer-facing brands provide individualized experiences. Machine learning models power the Engine, which is designed to:

News May 30

89% Of Retailers Plan To Provide Mobile Solutions To Associates By 2020

Consumers certainly love their mobile devices, but the majority of retailers still feel there is room for improvement with regard to their own use of the technology. Just 9% of…

News May 30

Weaponized Bots And The Risk To Merchants

By Omri Iluz, PerimeterX Online bot attacks are growing rapidly. Attempts to defraud apparel web sites were up nearly 70% in 2016, and attacks on food delivery sites jumped 49.8%,…

Executive Viewpoints May 30

Alibaba Heats Up Food Delivery With Reported $1B Investment

E-Commerce giant Alibaba Group Holdings will reportedly pour in at least $1 billion as a leading investor in Ele.me, one of the largest players in the crowded Chinese food delivery…

News May 26
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