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Coach Rebrands As Tapestry, Seeks ‘Fashion House’ Status
Coach Inc. has been one of the most well-known luxury fashion brands in the U.S. for more than four decades, but the company has given itself a facelift in a…
News October 122017 Holiday Tips: Personalize Promotions, Target Millennial Dads, Prepare For ‘Black November’
Channel-agnostic retail is shaping the 2017 holiday season, requiring merchants to readjust many aspects of their holiday planning, including marketing, experiential retail, fulfillment and workforce optimization. With a little more…
Features October 12Kroger Mulls Selling $4 Billion C-Store Business
The 784 convenience stores operated by Kroger generate annual revenue of $4 billion, including fuel sales, and have delivered 62 consecutive quarters of same-store sales growth, but the supermarket retailer…
News October 12Cashier-Free Checkout Company Secures $5 Million In Seed Funding
Standard Cognition has raised $5 million in seed funding to accelerate go-to-market capabilities for its checkout-free AI-based shopping system. The round was led by Charles River Ventures, with additional participation…
News October 11Emotional Intelligence Needed To Guide Millennials’ Online Shopping
New research has revealed that younger generations, especially Millennials, tend to be influenced by emotional factors when shopping online to a greater extent than older consumers. The study from Klarna…
News October 11Retailers Struggle To Drive Profitable Post-Purchase Experiences: Research
A new study from the CMO Council reveals that while most brands identify enhancing the product ownership experience as a key differentiator, there’s a significant gap in their efforts to…
News October 11Is Shoe Rental A Step Too Far For DSW?
When retailers offer complementary services along with products, it can be a great way to stand out in a crowded marketplace. Best Buy’s Geek Squad has been successful enough to…
Executive Viewpoints October 11HelloFresh Plans IPO: Can It Thrive In The Crowded Meal Kit Market?
The recent rise of meal kit delivery services has encouraged yet another company to seek a big payout. HelloFresh announced plans to file for an IPO, to be listed on…
News October 11Anthropologie Brings AR, CGI Into Online Furniture Shopping Experience
While many say a picture is worth a thousand words, Anthropologie seeks to multiply its images’ value even further than that throughout its online shopping experience. The retailer has partnered…
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