Retail TouchPoints
What American Eagle, Journeys and Tillys Are Betting On This Back to School
Top Stories
Latest Posts
Data Convergence; The Role of Machine Learning in Retail
Big-data driven changes are sweeping through the retail industry. Though the retail sector is no stranger to big data, much of the focus has been on analyzing historical data. While…
Executive Viewpoints October 10
Q&A: How ‘Corporate Culture’ Became A Bottom-Line Issue
When it’s placed alongside more concrete assets like real estate, on-hand inventory and a healthy marketing budget, “corporate culture” can seem like a wimp. Certainly it’s nice to have a…
Editor's Perspective October 10
The Customer Knows Best: Why Retailers Need To Work Like Consumers Shop
In the digital age, consumers have been treated to a steady parade of innovations that have improved the shopping experience. From online shopping to computer-generated fitting rooms to virtual stylists,…
Executive Viewpoints October 10
5 Things Retailers Need To Know About The Impending TLS Deadline
In the war against increasingly sophisticated hackers, retailers continue to find themselves on the front lines, grappling with the unfortunate reality that there is no easy fix for their difficult…
Executive Viewpoints October 10
3 Retailer Perspectives On Future Business Success: Hershey’s, Jo-Ann Stores, TechStyle
The onslaught of bankruptcies and acquisitions is motivating the smartest and most innovative retail businesses to find new ways to capture consumers’ attention, build brand loyalty and deliver on the…
Features October 10
46% Of Shoppers Have ‘Called Out’ Brands On Social Media
Social media has raised the stakes of retail customer service: 81% of shoppers say social media has increased accountability for brands, and only 8% would stay silent if they saw inappropriate behavior…
News October 10Better Late Than Never: Costco Launches Online Grocery Options
The growth of online delivery and price wars have been the two biggest grocery buzzwords this year, especially in the wake of the Amazon–Whole Foods and Albertsons–Plated acquisitions. Now one…
News October 9
Bpost Acquires Radial For $820 Million To Bolster Cross-Border Commerce
As the battle among major logistics players continues to rage on, with even Amazon reportedly set to join the mix, one more logistics company is seeking to expand its global…
News October 9
Have Retailers Killed Black Friday?
Retailers may have sensed that Black Friday has been losing its punch as the single-day sales bonanza that kicks off the holiday season, but new research confirms just how sharp…
Features October 9
