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Chatbots Provide Innovation Retailers Seek For Customer Experience
Innovation in communication tools has advanced greatly, giving convenience to retailers and consumers today in their connections with each other. The web, mobile marketing and smartphone applications have turned into…
Executive Viewpoints October 31
AR Advances Spark Consumer Interest: Will Retailers Grab The Opportunity?
Do you remember when the world went wild over the augmented reality (AR) game Pokémon Go? It was the first time we saw the mainstream potential of AR and how…
Features October 31
E-Commerce Expected To Redefine Manufacturing And Distribution
The Internet has disrupted everything from education to government to personal communications. E-Commerce turned brick-and-mortar retail, transportation and logistics upside down. Now, in the business-to-business (B2B) space, a convergence of…
Executive Viewpoints October 31
Merchandise Payments To Unlock Customers’ Buying Power
Successful businesses are great at merchandising their wares so that consumers are compelled to buy. We experience this in the inviting layout of the Apple Store, Amazon’s intuitive e-Commerce site…
Executive Viewpoints October 31
UserTesting Unveils Customer Interview Solution
UserTesting has launched Live Conversation, a solution designed to help retailers conduct live interviews with customers. Product teams, marketers, UX and CX professionals can use the platform to make smarter…
News October 31
Payroc Launches ITransact Mobile POS Platform
Payroc is responding to the growing need for retailers to securely accept smartphone payments with the launch of the iTransact Mobile Merchant, a mobile POS solution. iTransact Mobile Merchant works…
News October 31
Retailers Get Only A ‘C’ Grade For The Mobile Shopper Journey
As consumers continue to choose mobile devices for their shopping, retailers are constantly aiming to enhance the experience — but there is still plenty of room for improvement. In fact,…
News October 31Walmart Rolls Out Shelf-Scanning Robots In 50 Stores
Walmart is rolling out a fleet of shelf-scanning robots in more than 50 U.S. stores. The approximately two-foot tall robots come with a tower that is fitted with cameras that scan aisles…
News October 30
Exclusive Q&A: How Retailers Can Escape The ‘Content Trap’
All kinds of businesses have been rocked by the digital revolution: news, music, media, transportation — and most definitely retail. But what exactly has made it so tough for some…
Features October 30
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