Retail TouchPoints
Chewy Builds Loyalty Amid Pet Market Pressure
Top Stories
Latest Posts
55% Of Consumers Welcome Customer Service Chatbots
Chatbots — AI applications that simulate human conversation — are becoming more pervasive in online and mobile customer service, and acceptance of them is growing: 55% of American consumers, and…
News November 17Five Tips For Maximizing Holiday Gift Card Sales
By Dom Morea, First Data With the holiday season fast approaching, retailers big and small are scrambling for last-minute ideas to incentivize shoppers, increase in-store visits and gain a head…
Executive Viewpoints November 17
Allume Matches Shoppers With Stylists And Curated Apparel Choices
Online shopping can certainly have its drawbacks, especially when it comes to finding the right outfit. With the multiplicity of brands, styles and sites available to women shoppers often seen…
News November 17AmericasMart Atlanta Enhances WiFi Coverage, Mobile App Navigation
The 7.1 million-square-foot AmericasMart Atlanta facility, a top U.S. destination for home, gift and apparel product sourcing, has upgraded its network infrastructure to provide high-performance WiFi across its three interconnected…
News November 16
Best Buy Sees 22% Digital Sales Growth As ‘New Blue’ Strategy Takes Off
Best Buy’s recently launched growth strategy, “Best Buy 2020: Building the New Blue,” is off to a good start in 2017. The retailer saw same store sales increase 4.4% in…
News November 16
Walmart Online Growth Leaps 50%, Lifts Annual Profit Guidance
Walmart is on a roll as it continues to reap the benefits of its e-Commerce push, seeing 50% online sales growth in Q3. The total remains well ahead of Walmart’s…
News November 16Transparency Is The Key For Forever 21 As It Investigates Potential Data Breach
Fast fashion retailer Forever 21 confirmed in a statement that it is investigating a claim that it suffered a data breach at stores from March to October 2017. But the retailer should…
News November 16
Westfield Century City Mall Launches Pop-Up Experience With Hermès ‘Laundromat’
Westfield Century City, an outdoor shopping mall in Los Angeles, has launched a permanent 1,200-square-foot space dedicated to short-term pop-up stores. Luxury fashion house Hermès is the first brand to set…
News November 16
Exclusive Q&A: In Amazon’s Search For HQ2, Tech Workforce Will Be Key Factor
Lots of cities want Amazon to call their location home — even if it’s only a second home. After announcing the search for a city to host its second headquarters,…
Features November 16
Latest Podcasts
Latest Resources
