Retail TouchPoints

Latest Posts

Recurly Integrates Adyen To Strengthen Global Subscription Business

Recurly, a subscription management platform, has partnered with Adyen to integrate new payment options tailored for international audiences. Retailers using the Recurly platform for subscription billing will have a comprehensive…

News December 14

Charming Charlie Files For Bankruptcy In A ‘Back-to-Basics’ Turnaround

Charming Charlie has filed for Chapter 11 bankruptcy, preparing to close approximately 100 underperforming stores by the end of 2017 as part of its “Back-to-Basics” turnaround strategy. The retailer’s 270 remaining stores and web site…

News December 14

Breaking Barriers Along The Path To Purchase

By Matthew Tilley, MaxPoint The future of retail is becoming increasingly hard to predict. It is clear that online, mobile and offline channels are converging, but aside from a few…

Executive Viewpoints December 14

Amazon Expands Shipping Options For Holidays

Procrastinators who also are Amazon Prime members are in luck: As late as Christmas Eve, these customers can take advantage of free two-hour delivery windows for orders placed by 9…

News December 13

$15.7 Billion Westfield Acquisition Magnifies Pressure On Shopping Malls

Westfield Corporation, the operator of 35 malls and shopping centers in the U.S. and the UK, has been acquired by Europe’s largest property firm, Unibail-Rodamco, for $15.7 billion ($24.7 billion…

News December 13

RST To Host First Store Tours During NRF Retail’s Big Show

Retail Store Tours (RST) will host tours of New York City stores for the first time during the NRF Retail’s Big Show, on Jan. 13 and 17, 2018. The self-guided tours will showcase how…

News December 13

Target Acquires Shipt To Accelerate Same-Day Delivery

With the $550 million cash acquisition of Shipt, Target has leaped into the same-day delivery battle that has so far been dominated by Amazon and Walmart. After onboarding the Shipt…

News December 13

Should Struggling Retailers Gift Execs With Massive Holiday Bonuses?

Last week, Toys ‘R’ Us won U.S. bankruptcy court approval to pay its top 17 executives $14 million in incentive bonuses.   Judge Keith Phillips of the U.S. Bankruptcy Court…

Executive Viewpoints December 13

The North Face, Under Armour And Apple Lead In CX Study

Less than one in four (22%) of global brands are providing a “good” or “excellent” customer experience, according to a report from Astound Commerce that examined both web and store…

News December 13
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank