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Mall Of America Launches AI-Powered Chatbot For The Holidays
The Mall of America has made it easier to navigate and shop its 5.6 million-square-foot space during the holidays, with the launch of a new, AI-powered chatbot in partnership with…
News November 29
Cyber Monday Becomes ‘Mobile Monday’ With $6.5 Billion Revenue Haul
Three days after bringing in $5.03 billion online on Black Friday, retailers outdid themselves once again, reeling in a record $6.59 billion on Cyber Monday — 16.8% growth year-over-year. For the first time in the…
News November 29‘Tis The Season For Gift Giving…But Will Experiences Win Out In The Long Run?
Nearly seven in 10 Americans (69%) said they would skip exchanging gifts this holiday season if their friends and family agreed to it, according to a new survey conducted by…
Executive Viewpoints November 29
Hestra Boosts Glove Re-Orders 15%, Pre-Season Sales 20%
A global B2B wholesaler selling outdoor recreational gloves in 1,200 U.S. retail (a total of 5,500 globally in 26 countries), Hestra provides 24/7 access to its catalogs and ordering system…
Features November 29Everlane, A Brick-and-Mortar Holdout, Opens 2 Flagship Stores
After continuously committing to never go brick-and-mortar, online-only clothing retailer Everlane has had a change of heart. The company is opening two flagship locations on December 2 —in New York…
News November 28
The Evolution Of Retail: Past, Present And Future
The retail industry is a dynamic one, always adapting to better cater to customers. For the past decade, we’ve seen a handful of updates and advancements that have propelled the industry forward.…
Executive Viewpoints November 28
Mobile Commerce’s Most Dangerous Fraud Tactics And Ways To Stop Them
From 2012 to 2015 mobile commerce grew from $24 billion to $122 billion in the U.S. And with this growth came an increase in fraud and an all new breed of fraud…
Executive Viewpoints November 28
How VR Is Transforming Retail Market Research
When we hear about virtual reality in the news, it’s usually a story about consumer-facing applications like video gaming or the ability to shop in a virtual store from the…
Executive Viewpoints November 28
What’s Ahead? December 2017 Gift Shopping Forecast
With online sales from Thanksgiving, Black Friday and Cyber Monday reported to be up more than 15% over last year, we saw a distinct shift in shopping preferences. Conversion among all digital devices…
Executive Viewpoints November 28
