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51% Of Shoppers Avoid Retailers With Strict Return Policies
As the holiday season concludes, retailers now must manage an influx of returns. This period is critical in setting the tone for the coming year: more than 63% of shoppers…
News January 2Are Amazon, Apple Soon Expanding To Saudi Arabia?
Apple and Amazon are in licensing discussions to enter Saudi Arabia, according to a report from Reuters. While both companies already sell products in Saudi Arabia via third parties, neither…
News December 29
Why I Love Self-Service (And Could Learn To Love Chatbots)
It’s ironic that I write about technology because in many ways I am the quintessential late adopter. Friends and family have long mocked me for my belated embrace of the…
Editor's Perspective December 29Belk Launches New Localized Philanthropic Initiative
Department store Belk launched a new community relations platform called Belk: Project Hometown during the Belk Bowl on Dec. 29, 2017. The retailer announced a $15 million commitment over the…
News December 29Applying Kotter’s 8-Step Change Management Process To Retail
By Johanna Småros, RELEX Solutions Benjamin Franklin famously said, “In this world nothing can be said to be certain, except death and taxes.” Franklin could have added a third certainty:…
Executive Viewpoints December 29
As GDPR Deadline Looms, Retailers Must Secure Consent To Access Personal Data
Consumer data has always been a key part of retailers’ marketing toolkits. However, with the General Data Protection Regulation (GDPR) rules going into effect on May 25, 2018, companies are…
News December 29Vitamin Shoppe Adds Multichannel Options To Auto Delivery Service
Vitamin Shoppe is providing greater convenience for its SPARK Auto Delivery subscribers —and an additional relationship-building tool for store associates — by enabling enrollment and management of the service through…
News December 28Second Texas DC Supports Dollar General’s Growth
Dollar General is supporting its aggressive store growth strategy with the addition of its 17th distribution center in Longview, Texas. Construction of the new facility, which will span nearly one…
News December 28
Kroger Expands ‘Scan, Bag, Go’ Cashierless Checkout To 400 Stores
While the “big two,” Amazon and Walmart, have jumped into their own tests of cashierless technology, the nation’s largest pure supermarket chain isn’t just standing by. Kroger plans to expand…
News December 28
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