Retail TouchPoints

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Shoptalk 2018, Distilled Into 16 Quick Quotes From Retail Leaders

The speakers at Shoptalk 2018 represented a “who’s who” of industry leaders from retailers including Amazon, Target, ULTA Beauty, Poshmark, Tapestry, Mizzen+Main, Macy’s, Pizza Hut, Sephora, Google and Nordstrom. Retail…

Features March 21
0aaAnand Subramaniam eGain

Virtual Assistants: What Consumers Want, And How To Deliver

In an independent survey of 3,000 U.S. and UK consumers conducted by Chatbots.org in late 2017, consumers said no to virtual assistant (VA) or chatbot silos. Key findings and our…

Executive Viewpoints March 21

Albertsons Creates Digital Marketplace That Bridges CPGs And Shoppers

Albertsons Cos., the parent company of supermarket banners including Albertsons, Safeway, Jewel-Osco and Shaw’s, pre-launched a digital marketplace for food and wellness products. The platform will provide exposure for participating…

News March 20

Amperity Unveils ‘Databases’ Functionality To Retailers

Amperity, an Intelligent Customer Data Platform provider that works with retailers such as GAP and LVMH, has launched Databases. The functionality is designed to help brands build multiple views of…

News March 20

Alipay Enters Mexico With Openpay Partnership

Alipay will expand its service to Mexico through a partnership with Openpay, a payment platform with more than 17,500 associated POS systems across the country. The relationship is designed to…

News March 20

METRO Launches Outdoor Online Shop With Multichannel Payment Platform

METRO Cash & Carry Deutschland will power its new outdoor e-Commerce shop through an expanded partnership with Concardis, a full-service payment provider. Customers will be able to use the Payengine…

News March 20

Affirm Debuts Brick-And-Mortar Financing Option, Integrates With Apple Pay

Affirm, a startup that offers instant loans for online purchases, is expanding its financing services to brick-and-mortar retail. Shoppers can use Affirm InStore in physical locations, secure credit approval and…

News March 20

JOANN Crafts New Program For Customers Who ‘Think Big’

JOANN, the craft and fabric chain with more than 865 stores in 49 states and an e-Commerce business, has launched a multifaceted program called JOANN+ for high-volume customers, including businesses,…

News March 20

Walmart Partner Exposed Personal Data Of 1.3 Million Shoppers

More than 1.3 million shoppers in the U.S. and Canada had personal data publicly exposed by MBM Company Inc., a jewelry partner of Walmart that primarily operates under the name…

News March 20
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