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Call Center Data Optimization Boosts Profits At Mason Cos.
Mason Companies, a catalog-oriented retailer with 11 brands encompassing footwear, apparel, gifting and food, knows the importance of providing contact center agents with all the information they need to handle…
Features April 12Walmart To Invest $200 Million In Florida Operations
Walmart expects to spend approximately $200 million during the coming year in Florida, opening and remodeling 43 stores in the state while expanding several in-store and online services. The openings…
News April 12
Ahold Delhaize CEO To Retire In July
Ahold Delhaize CEO Dick Boer will retire July 1, 2018, with Deputy CEO and Chief Integration Officer Frans Muller taking his position. Boer will assist Muller with the transition and…
News April 12Sears Puts 16 Stores Up For Sale — Online
Sears Holdings is taking a new step to cash in on its real estate. The struggling retailer is auctioning 16 profitable Sears stores on an online auction platform. Cushman &…
News April 12
Answering The Question: Why Change Now?
At the recent Oracle Industry Connect event, I had the opportunity to learn about the digital transformation of Casey’s General Stores — the fourth-largest convenience chain in the U.S., with 2,000 stores across 15…
Editor's Perspective April 12
Algopix Delivers Product Market Research For EBay, Amazon Sellers
Algopix is a product research platform that is designed to provide eBay and Amazon sellers with product market research data to make informed business decisions. The platform provides insights into…
News April 12
Casey’s General Stores Creates CMO Position
Casey’s General Stores has hired Chris Jones to the newly created position of Chief Marketing Officer. Jones will oversee marketing, advertising, food service and digital activities, among other responsibilities. Prior…
News April 12
Drip Offers E-Commerce CRM Platform
Drip has unveiled the E-Commerce Customer Relationship Management (ECRM) platform, a solution designed to help retailers place customer relations at the center of a CRM platform. Drip’s tracking code delivers full…
News April 12
Pumping Up The Balloon: How To Grow Retail Customer Counts
Why is everybody talking about customer counts — the number of customers coming into the database, buying for the first time, buying again, fading away and leaving — these days?…
Executive Viewpoints April 12
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