Retail TouchPoints

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Walmart Health Care Ambitions Could Include Swallowing PillPack For ‘Under $1 Billion’

Less than a week after reports circulated that Walmart was in preliminary talks to acquire health insurance company Humana, the retail giant is making progress toward possibly buying another health…

News April 3

L’Occitane Goes Mobile With Curated Retail Truck

Retailers are flexing their creativity in pursuit of the ultimate experiential shopping format. To this end L’Occitane has launched the L’Occi truck, a vintage French Citroën H Van that will…

News April 3

Lowe’s, Home Depot Deploy New Apple Business Chat

With the recent release of the iOS 11.3 update, Apple device owners can now use the beta version of Apple Business Chat to directly access customer service from a small…

News April 3

CCSeries Webinars: Perfecting Every Point Of Contact

Even as points of customer contact multiply, retailers are tasked with making the most of every interaction along the shopper journey. The 2018 Connected Consumer webinar series from Retail TouchPoints…

Features April 2

The Race Is On: 43% Of Consumers Expect ‘Much Faster’ Deliveries In 2018

As retailers race to speed up deliveries of online orders, consumers’ expectations also are increasing rapidly. An even bigger concern: consumers’ negative experiences with e-Commerce deliveries have shot up this…

News April 2

Walmart Debuts Small-Format, High-Tech Supermarket In China

Walmart has opened its first small-format, high-tech supermarket in Shenzhen, China, according to Reuters. The store carries items that consumers also can buy on the online platform JD Daojia, an…

News April 2

Saks Fifth Avenue, Lord & Taylor Confirm Data Breach Affecting Up To 5 Million Shoppers

On April 1, HBC confirmed a report that hackers had breached payment systems in its Saks Fifth Avenue, Saks Off 5th and Lord & Taylor stores. As many as five…

News April 2

Alibaba Strengthens Delivery Capabilities With Ele.Me Acquisition

Alibaba will acquire all outstanding shares in Ele.me, improving the delivery services company’s ability to provide shoppers with a seamless online and offline experience. Ele.me will build on its experience…

News April 2

Building Retail VR Experiences Becomes Easier, Less Costly As Use Cases Expand

By Andrew Woodberry, InstaVR Virtual Reality (VR) gets plenty of headlines and bullish growth projections. For retailers, the primary question remains: how can this technology be incorporated into the buying…

Executive Viewpoints April 2
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