Retail TouchPoints

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Data Breach Hits 150 Million Under Armour Health App Accounts

MyFitnessPal, the diet and exercise app of Under Armour, was hit by a data breach that affected approximately 150 million accounts, according to CNBC. Compromised information may include user names,…

News March 30

43% Of Consumers Expect 24/7 Customer Service From E-Tailers

Retailers know they are dealing with customers who are increasingly demanding, and a recent survey by Arvato shows how high consumers’ expectations can be when it comes to customer service.…

News March 30

Boxed Expands Private Label Lines

A growing number of online retailers are introducing private label brands to reap the benefits physical retailers have been seeing for decades, including better margins and improved customer loyalty, according…

News March 30

Potential Walmart-Humana Acquisition Highlights Retail’s Health Care Ambitions

Walmart is in preliminary talks to purchase health insurance company Humana, according to a report from The Wall Street Journal. While specific terms of the deal are not known, it…

News March 30

The 4 Steps Needed To ‘Save Our Stores’

Although more than 3,200 U.S. stores are set to close in 2018, a majority of shoppers still want to go to the store when they can: 73% of consumers still…

News March 30

Whole Foods Delivery Beats Kroger On Price In Cincinnati Market

Whole Foods may still have high in-store prices, but the grocery retailer is beating Kroger when it comes to grocery delivery in Kroger’s home town of Cincinnati, according to Supermarket…

News March 30

Retail’s New Hierarchy Of Needs: Transforming Your Operation To Meet The Needs Of Retail 2.0

By Jennifer Sherman, Kibo No matter which lens we look through — from consumer expectations and behaviors, to in-store technology and reliance on online sales, to fulfillment and shipping —…

Executive Viewpoints March 30

Overstock Leverages Journey Analysis To Spot Customer Loyalty Opportunities

Overstock is boosting its customer journey analysis through a partnership with Teradata, a cloud-based data and analytics company. The e-Commerce retailer will leverage data from the Teradata Path Analysis program…

News March 29

Symphony RetailAI Signs On 125 Customers In 12 Months

Symphony RetailAI has been expanding rapidly over the past 12 months, adding more than 125 new global customers, including Giant Eagle, Smart & Final, Blokker Holding, Dia Group and TopCo,…

News March 29
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