Retail TouchPoints
Spencer Spirit Holdings to Acquire Hot Topic, BoxLunch and Her Universe
Top Stories
Latest Posts
Fanatics Leverages Cloud To Bolster Customer Service Experiences
Fanatics, an e-Commerce sports merchandise retailer, has selected the Oracle Customer Experience (CX) Cloud suite to help launch new customer service initiatives, including its Jersey Assurance offering. The Jersey Assurance…
News April 9
Target And Google Pilot Voice-Activated Coupons
Target and Google have partnered to issue a voice-activated coupon, a $15 offer for orders placed on Google Express via the Google Assistant platform. The offer was a pilot to…
News April 9Boxed Unveils $49/Year Premium Membership Service
Boxed has rolled out a premium membership service called Boxed Up. Members pay a $49 per year fee with a 30-day free trial, half that of the $99 Amazon Prime annual…
News April 9Study: 86% Of Retailers Will Implement BOPIS This Year
Approximately 89% of retailers, manufacturers and logistics companies agree that e-Commerce is driving the need for faster delivery, according to the Future of Fulfillment Vision Study from Zebra Technologies Corp.…
News April 9Nordstrom’s Acquisitions Show Personalization Will Continue To Be Critical For A Winning Customer Experience
By Tom O’Keefe, 4-Tell Nordstrom has long been synonymous with the words ‘Customer Experience.’ Defining what it means to provide the white glove treatment — and proving that it equates…
Executive Viewpoints April 9
Email Personalization Made Easy: New Strategies, New Results
Many years after its inception and early use, email personalization still represents a significant opportunity for retailers today. To be specific, retail marketing teams can use customer data to create…
Executive Viewpoints April 9
Consumer Study: 63% Of Online Shoppers Expect Three-Day Delivery As Standard
Shoppers are looking beyond cost when making e-Commerce purchasing decisions, according to the 2018 Consumer Trends Report from Kibo. While price is still the most important factor for 61% of…
Features April 9Nine West Holdings To Restructure Under Bankruptcy
Nine West Holdings filed for Chapter 11 bankruptcy, and will restructure around its profitable and growing businesses, including One Jeanswear Group, The Jewelry Group, The Kasper Group and Anne Klein.…
News April 6Champion Athleticwear Opens First U.S. Retail Store
Champion Athleticwear, makers of athletic apparel since 1919, will open its first U.S. retail store. Located at 123 South La Brea Avenue in Los Angeles, the store is set to…
News April 6
Latest Podcasts
Latest Resources
