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Sears Will Install Tires Sold On Amazon In Latest Effort To Capture Consumers
Sears Holdings is once again turning to Amazon in the hope of bringing customers back to the department store, this time by offering full-service tire installation for orders on all…
News May 10BJ’s Launches BOPIS Chainwide In Latest E-Commerce Initiative
BJ’s Wholesale Club has updated its web site with a buy online, pick up in-store (BOPIS) feature. Orders will be available at all 215 clubs within as little as two…
News May 10#RIC18: How TechStyle Optimizes Personalization With Continuous Testing
For most retailers, one-to-one personalization is a goal to work towards rather than an actual achievement — but TechStyle Fashion Group is an exception. The retailer, which includes the Fabletics,…
Features May 10#RIC18: West Elm Innovation VP: ‘Move From Outputs To Outcomes’
Retail organizations today — especially those set up with more traditional structures, hiring and employment — are challenged with understanding how to foster digital innovation. In a keynote presentation at…
News May 10Limbic Media Launches Aurora Interactive Lighting Technology
Limbic Media has released Aurora, a plug-and-play lighting technology designed to transform traditional lighting displays into interactive experiences. Retailers can use the technology to create a multisensory experience designed to…
News May 10Helpshift Launches SensAI Customer Service Platform
Helpshift, a customer service platform, has released SensAI. SensAI uses AI to automate the customer service experience and enable brands to deliver personalized messaging-based support to their customers at scale. These…
News May 10Bringing Distribution Center Science To The Art Of Retail
Brick-and-mortar retailers today are faced with a hyper-competitive and continuously evolving landscape in which consumer expectations for the ideal shopping experience have never been higher. To differentiate themselves from online-only…
Executive Viewpoints May 10Walmart Ends Grocery Delivery With Uber And Lyft, But Still Expanding Program
Walmart has ended its grocery delivery partnerships with Uber and Lyft, according to Reuters. Walmart spokeswoman Molly Blakeman confirmed the end of the program, noting the retailer will use other…
News May 9New American Apparel Owner Plans First Physical Store
Montreal, Canada-based Gildan Activewear will continue its efforts to resuscitate the American Apparel brand by opening a physical store in Q4 2018 on Melrose Avenue in Los Angeles — the…
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