Retail TouchPoints
From Mid-Year Pressure to a Winning Holiday Season: Lessons from the First Half of 2026
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Retailers Step Up Human Interaction, But 95% Of Consumers Usually Don’t Want Help
With growing e-Commerce penetration, omnichannel retailers are looking to differentiate the physical retail shopping experience by leveraging their staffs and enhancing their customer interactions. However, a new HRC Retail Advisory…
News May 14Digital: The Cornerstone Of Modern Pricing
By Srini Rajamani, Wipro Ltd. Pricing products can be challenging in the consumer packaged goods (CPG) industry. Mitigating pricing enables retailers to maximize profits, but that may not always be…
Executive Viewpoints May 14
Retail Winners Are Taking A New Approach To Space Management
More stores opened than closed in 2017, according to IHL Group, with retailers like T-Mobile adding 1,500 new locations. Yet, JCPenney, Foot Locker, Toys ‘R’ Us and others have shuttered…
Executive Viewpoints May 14
RetailMeNot Acquires Drug Price Comparison App
RetailMeNot, a savings destination connecting consumers with retailers, restaurants, and brandshas acquired LowestMed, a web site and app that compares prescription drug prices. The financial terms of the deal were…
News May 11
Caleres Appoints New President Of Famous Footwear
American footwear company Caleres has named Molly Adams President of Famous Footwear, its largest division, following the retirement of Rick Ausick. Adams will oversee consumer engagement, store productivity and omnichannel…
News May 11
#RIC18: Adore Me And Bedgear Take Divergent Paths Into Brick-And-Mortar
In an omnichannel world, innovators can choose multiple avenues to break into an existing market. Because of its relatively low cost of entry, many upstarts gravitate to e-Commerce first. Other…
Features May 11EBay Sells $1.1B Flipkart Stake In Wake Of Walmart Deal, Relaunches India Business
On the same day Walmart unveiled its majority acquisition of Flipkart, eBay announced it was selling its $1.1 billion minority stake in the Indian e-Commerce giant. While eBay initially sold…
News May 11The Cure For The Common Retail Fail: Community-Based Brand Commerce
By Tomer Tagrin, Yotpo The past several months have seen a continuing trend across the retail old guard — closures. As heritage names like Barney’s and JCPenney take the brunt and shutter…
Executive Viewpoints May 11
#RIC18: 7 Steps To Cure ‘Boring’ Retail
Although physical stores aren’t going away any time soon, consolidation within brick-and-mortar retailers is accelerating. This means struggling companies only have two choices: stand out or get knocked out. In…
News May 11
