Retail TouchPoints

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PayPal Acquires AI-Powered Retail Personalization Platform

PayPal has acquired Jetlore, an artificial intelligence (AI) prediction platform, for an undisclosed sum. The solution provider works with retailers including Uniqlo, JCPenney and Nordstrom Rack to help personalize customer…

News May 31

Despite Anchor Store Closures, Malls Can Secure Success With Dining, Experiences, Entertainment

As many as 30% of malls will need to close due to the oversaturation of shopping centers in the U.S., estimates Coresight Research. But the need to reduce significant square…

Features May 31

Five Ways Retailers Can Avoid Ending Up Like Toys ‘R’ Us

By Marc Gingras, Foko Retail Industry analysts have prophesied a forthcoming “retail apocalypse” in recent years, and with good reason — since 2017, formerly infallible retailers like Foot Locker, Best…

Executive Viewpoints May 31

How Edge Technology Can Help To Deliver The Retail Store Of The Future

The demands for a true omnichannel strategy continue to grow as retailers recognize customers want a seamless end-to-end experience, especially among younger audiences. But while online provides the platform for…

Executive Viewpoints May 31

Prime Member Discounts At Whole Foods Expand To 12 States

Amazon has brought Prime member savings to an additional 121 Whole Foods stores in 12 states and all 365 by Whole Foods stores nationwide. Prime subscribers will receive an additional…

News May 30

Tencent, Wanda Group Form “Smart Retail” Joint Venture

Wanda Group, a Chinese real estate firm, will form a joint venture with Tencent and group-buying web site Gaopeng to integrate online and offline businesses, according to Reuters. The new…

News May 30

Is The Amazon ‘Returns Ban’ Protective Or Self-Destructive?

Amazon is banning customers from buying merchandise on its site who return too many items, according to The Wall Street Journal. The article quotes two customers who had their accounts banned without…

Executive Viewpoints May 30

The Future Of Voice Shopping And Experience

How do we shop? We no longer just “go to the store”. We can buy on our computers, phones, watches and speakers. We get custom recommendations from our AI assistants.…

Executive Viewpoints May 30

Exclusive CMO Q&A: How Inventory Transparency Builds Customer Loyalty For Industry West

As a growing business founded in 2011, Industry West seeks to bring highly curated, innovative modern furniture to a diverse clientele that encompasses both B2B and B2C consumers. While the…

News May 30
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