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Future Tech Is Driven By Users Not Customers: Here’s What You Need To Know
By Justin Marcucci, Endava Over the past decade companies have shifted from a product-centric approach to a customer experience-centric approach as a way of conducting business. Advances in technology, including…
Executive Viewpoints June 22
Las Vegas Shopping Complex Debuts Chatbot With Personality
Visitors to the Miracle Mile Shops at Planet Hollywood Resort & Casino in Las Vegas now can interact with an AI-powered shopping guide through Facebook Messenger whenever they need better…
News June 21Kmart-Within-A-Sears Concept Adds Groceries To Department Store
Sears Holdings is testing a new initiative to reverse its fortunes by putting small, Kmart-branded convenience stores inside Sears locations, according to CNBC. The new layout will let customers purchase…
News June 21
Using Digital To Drive Footfall: The Power Of Getting The Basics Right
In a world where people use their phones for almost everything, retailers need to be visible where their customers are. But even in 2018, many brick-and-mortar retailers are still falling…
Executive Viewpoints June 21
Yieldify Offers Customer Journey Optimization, Conversion Platforms
Yieldify, a Customer Journey Optimization (CJO) platform designed to help e-Commerce businesses deliver customer journeys that convert, integrates into existing workflows and leverages proprietary data to recognize what actions will…
News June 21
Pitney Bowes Launches SendPro Enterprise
Pitney Bowes has introduced SendPro Enterprise, a cloud-based multi-carrier and PC postage software solution designed to give enterprises greater visibility and control over rising carrier costs and parcel shipping volume.…
News June 21
Net Neutrality Repeal: Can SMB Retailers Survive In An Internet ‘Slow Lane’?
Six months after the Federal Communications Commission (FCC) voted to repeal Obama-era net neutrality regulations, the ruling officially took effect June 11. With the end of net neutrality, retailers will…
Features June 21
Sam’s Club Creates New Chief Member Officer Position
Walmart has named Tony Rogers, SVP and CMO at Walmart U.S., to the newly-created position of Chief Member Officer at Sam’s Club, according to Supermarket News. He will start this…
News June 20
J.Crew Appoints New Chief Design Officer, Adds Mack Weldon Brand
J.Crew Group has named Johanna Uurasjarvi as Chief Design Officer, where she will be in charge of overall design direction for the J. Crew brand along with Crewcuts and Mercantile.…
News June 20
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