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0aaKristin Toth Smith Dolly

Beam It To Me, Scotty

It wasn’t long ago when same-day delivery service was reserved for extremely sensitive and important business documents and medical supplies, or highly perishable gifts such as fresh flowers. Even purchasing…

Executive Viewpoints June 27

Will Decisions On Net Neutrality, Online Sales Tax Spell Trouble For SMBs?

Two developments within the last two weeks could create potential roadblocks for small- and medium-sized businesses (SMBs) within retail, particularly those operating exclusively online:   The repeal of net neutrality rules, which…

Executive Viewpoints June 27

Exclusive Q&A: Brian Solis Reveals Five Keys To Real Retail Innovation

As a digital analyst, anthropologist and futurist, Brian Solis strives to get to the heart of not just how the art of doing business has changed, but more importantly, why.…

Features June 26

Porch Gives Overstock.com Shoppers Access To 300,000 Home Service Professionals

Overstock.com is partnering with Porch, an online home improvement company, to increase customer convenience and offer customers an extended and personalized customer experience post-purchase. Through the partnership, Porch gives Overstock…

News June 26

Peet’s Coffee Takes The Guesswork Out Of Promotions With New Loyalty Solution

Peet’s Coffee was looking to expand its Peetnik Rewards loyalty program to all 240 stores following a beta test period, but needed a more reliable platform. By partnering with Paytronix, the…

Features June 26

Fish Where The Fish Are!

As any experienced fisherman will tell you, the difference between a long day of sitting in a rusty rowboat in the burning sun with the only bites from pesky mosquitoes…

Executive Viewpoints June 26

REI Puts $1.6 Million Toward ‘Rewilding’ 5 Big Cities

REI will improve access to outdoor recreation through a $603,000 investment that will improve wilderness areas near five cities: Chicago, Los Angeles, San Francisco, Seattle and Washington, D.C. The retailer will…

News June 25

Marks & Spencer-Microsoft Partnership Will Leverage AI In Retail Operations

Marks & Spencer (M&S) is turning to AI to sharpen its appeal to customers through a partnership with Microsoft. The UK-based department store plans to integrate Microsoft AI technologies into M&S stores…

News June 25

Data Is The Bedrock, But It Needs A Purpose: Thoughts From Salesforce Connections

Two weeks ago when I attended Salesforce Connections in Chicago, one major theme captured my attention: it is vital to track, analyze and understand shopper data. “Data is the bedrock,” noted Heike Young, Manager of…

Editor's Perspective June 25
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