Retail TouchPoints

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0aaGreg Dyer RandstadUSA

How Emerging Technology Can Help Call Center Reps Do More

Technology is disrupting almost every industry, and call centers are no exception. And although the most important part of a call center’s function — human interaction — isn’t going away,…

Executive Viewpoints August 9

Journey Analytics Platform Tracks Path To Conversion

Journey by CAKE is a cloud-based solution designed to provide retailers with an end-to-end view of a customer’s path to conversion across multiple channels and devices. Built on the CAKE…

News August 9

Abercrombie & Fitch Integrates Venmo Into Mobile Apps

Abercrombie & Fitch (A&F) has adding Venmo to the payment options on both the Abercrombie & Fitch and Hollister iOS and Android apps. The mobile apps have become A&F’s fastest-growing…

News August 8

Amazon Debuts Whole Foods Curbside Pickup For Prime Members

Amazon has launched a curbside grocery pickup service enabling Prime members to pick up their Whole  Foods orders without leaving their cars. Shoppers placing their orders via the Prime Now…

News August 8

Partnership Helps Companies Target Business Professionals Via Personal Data

Versium, an AI predictive analytics solution provider, has formed a partnership with identity resolution provider LiveRamp. The collaboration will enable Versium to launch an AI-driven business solution as part of…

News August 8

The Smart Cube Creates Chief Commercial Officer Role

The Smart Cube, a research and analytics solution provider, has named Harsha Swamy as its first Chief Commercial Officer. He will oversee the company’s sales operations and spearhead its growth…

News August 8

Dynamic Yield Raises $32 Million, Boosting Personalization Capabilities To More Touch Points

Dynamic Yield, an AI-powered omnichannel personalization solution provider, has raised $32 million in a Series D funding round led by Viola Growth, with participation from Union Tech Ventures. The funding…

News August 8

Casper Will Open 200 Stores Over The Next 3 Years

As Mattress Firm faces an uncertain future that may include bankruptcy and significant store closings, a fast-growing competitor is making its biggest move to fill the void. Casper will open…

News August 8

Ad Platform Uses Natural Language Processing To Safeguard Brands’ Image

Both brands and publishers have faced a crisis in recent years as online ads have appeared next to a range of inappropriate content, from terrorist propaganda and extreme political views…

News August 8
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