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How Voice Technology Is Helping To Reverse Retail’s Decline
We’ve been following the dramatic shift in retail for years. Customer expectations are changing, and retailers have engaged in new initiatives and investments that are designed to meet the needs…
Executive Viewpoints September 27
Michael Kors Rebrands As Capri Holdings In Wake Of Versace Acquisition
Michael Kors has agreed to acquire Versace for approximately $2.12 billion. The company will rename itself Capri Holdings Limited following the closing of the transaction in order to represent the three…
News September 26Kohl’s Debuts Private Label Plus-Size Brand
For spring 2019, Kohl’s will launch its EVRI private label plus-size women’s apparel brand. The introduction of EVRI, which stands for Easy, Versatile, Real (Value) and Inspiring, is part of a…
News September 26The Vitamin Shoppe Enhances Online Search For Better Site And Store CX
The Vitamin Shoppe has partnered with GroupBy, a relevancy-focused e-Commerce solution provider, to enhance its product data and search options at vitaminshoppe.com. In addition to making site searches more accurate,…
News September 26
Petco Appoints New CMO
Petco has appointed Tariq Hassan, a 20-year global marketing veteran with experience in brand strategy, digital and performance marketing, communications, innovation and insights, as Chief Marketing Officer (CMO). Hassan, who…
News September 26
Snapchat Introduces Snap-To-Buy Capabilities For Amazon Shoppers
Snapchat is bringing a new visual search tool to its app, enabling users to search for products on Amazon from the Snapchat camera. The visual search will allow Snapchat users…
News September 26How Will Retailers Handle The Potential Amazon Go Expansion?
Amazon is reportedly considering a plan to open as many as 3,000 new Amazon Go cashierless stores by 2021, with more than 50 locations in major markets by 2019, according to Bloomberg. While Amazon…
Executive Viewpoints September 26
How To Reduce Costs And Improve Data Analytics For Real-Time Business Decisions
The difference between a positive customer experience and one that leads to a lost customer can be how a customer’s data is handled — how it is accessed, processed, analyzed…
Executive Viewpoints September 26
Give Employees An Omnichannel Customer Experience Too
Today’s advances in Unified Communications (UC) can act as a major leap forward for retailers of all sizes operating into today’s omnichannel world. Customers are fickle beasts, with unpredictable communications…
Executive Viewpoints September 26
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