Retail TouchPoints

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0aaBridgette Darling Adobe

In Email Marketing, Only Customer-Focused Retailers Win Big

With rising customer expectations, up-and-coming competitors and new disruptive technologies, retailers that aren’t completely customer-focused are being left in the dust. In fact, according to Forrester research commissioned by Adobe,…

Executive Viewpoints October 8

Wegmans Combines Mobile App, Human Assistance To Guide Visually Impaired Shoppers

Wegmans, a supermarket chain based in the Northeast, has implemented a combination of technology and human assistance for blind and low-vision shoppers, to make their shopping experience easier across all…

News October 5
Gerald Sokol Jr

Catalina Chooses Amtrak Veteran As New CEO

Catalina has named Gerald “Jerry” Sokol Jr. as its CEO, effective immediately. His experience includes leading technology and consumer-focused companies across a wide variety of markets, including the U.S., Europe,…

News October 5

Salesforce Purchases Rebel, Expanding Email Commerce Capabilities

Salesforce has entered a definitive agreement to acquire Rebel, an email commerce solution provider. The deal will help Rebel accelerate its development of tools that help marketers create seamless interactive…

News October 5

Mattress Firm Files For Bankruptcy, Will Close Up To 700 Stores

After weeks of rumors regarding its future, Mattress Firm filed for Chapter 11 bankruptcy protection and will begin to close roughly 200 stores in the next few days. Presently operating…

News October 5

Epson Partners With ShopKeep To Offer SMB Solution

ShopKeep has partnered with Epson America to offer a solution that helps SMB retailers and restaurants improve operational efficiency and customer service. ShopKeep has certified the Epson TM-m10 POS and…

News October 5

KIDBOX Launches Exclusive Personality-Based Private Label Brands

KIDBOX has delivered a more personal touch to its shopping experience with the launch of three private label brands. The new lines are designed to be curated based on the…

News October 5

3 Questions To Ask Your Managers To Prevent Compliance Fines

By Derek Jones, Deputy Activity-based scheduling (ABS) refers to crafting a schedule that considers shifts and tasks necessary for execution. For example, if a retail associate is scheduled to work…

Executive Viewpoints October 5

Birchbox Pilots In-Store Beauty Experiences In 11 Walgreens Stores

Birchbox is piloting new beauty experiences in select Walgreens stores in the next few months, signaling that the retailer is realizing the benefits of expanding its brick-and-mortar presence. The pilot…

News October 4
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