Retail TouchPoints

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Self-Service App Deepens Customer Connections At Fairway Market

Some retailers worry that adopting a self-checkout solution will deprive them of a key point of contact with their customers. Fairway Market, a New York City metro area chain of…

Features November 8

66% Of Consumers Don’t Want To Open A New Retail Credit Card For Large Purchases

Co-branded retail credit cards are falling out of favor as a financing option for big-ticket purchases. According to a survey from Citizens Bank, up to 66% of shoppers feel that…

News November 8

Kroger Resurrects Toys ‘R’ Us For The Holidays At 600 Stores

Kroger has become the new home of Toys ‘R’ Us: the supermarket will carry a selection of 35 exclusive Geoffrey’s Toy Box toys at nearly 600 locations. The selection will…

News November 8

NCR Acquires StopLift To Address Self-Checkout Theft And In-Store Shrink

NCR Corporation has acquired StopLift Checkout Vision Systems, an intelligent computer vision systems provider for retail POS platforms. Financial terms of the transaction were not disclosed. With the growth of…

News November 8

Holiday Readiness Series: 3 Ways to Maximize Mobile Performance

By Jessica Bergmann, Salesforce Here’s how important the month of November is to the holiday season — by Cyber Monday, one-third of all holiday shopping will be complete. That’s a…

Executive Viewpoints November 8

Curve Launches Machine Learning-Powered Sales Optimization Solution

Curve has unveiled a Sales Optimization solution designed to enable sellers to make decisions based on real-time insights and analysis. The solution allows merchants to use past and present customer…

News November 8

True Fit Launches True Insight, True 360 Solutions

True Fit, a footwear and apparel discovery platform, has unveiled two products: True Insight and True 360, which are designed to increase retailers’ comprehensive intelligence on the customer experience. The…

News November 8
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Search Beyond the Box: 4 Ways To Use Advanced Search Technology To Improve Conversion Rates

Search is a way businesses can connect with their users — to understand what they are looking for, anticipate needs and deliver a great shopping experience. However, search is not…

Executive Viewpoints November 8

PCMS Appoints New Chief Commercial Officer

PCMS, a provider of IT software and services for retailers, has appointed Jon Stretton as Chief Commercial Officer. Stretton will mostly focus on expanding the company’s global business. Stretton joins…

News November 7
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