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Kroger Focuses on Execution as Shoppers Remain Under Pressure
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CMI Time Management Updates Proprietary Workforce Management Terminal
CMI Time Management, a workforce and resource management solution provider, has released the latest entry in its proprietary TouchTime line of data collection terminals. The time clock and workforce management…
News December 27Energybox Launches New Software Platform
Energybox has introduced a new version of its software, designed to allow businesses to keep track of equipment and facilities in multiple locations. The flexible platform can enable improved consistency…
News December 27JOANN Unveils 3D Laser Tech For In-Store Product Customization
JOANN is rolling out 3D laser printer/cutter technology in select stores as part of its investment in 3D printing startup Glowforge. Terms of the investment were not disclosed. The fabric and…
News December 26Early Report Shows 5.1% Holiday Sales Growth
Holiday sales saw their strongest growth in six years this season, increasing 5.1% to more than $850 billion, according to Mastercard SpendingPulse. Online shopping achieved particularly large gains, with sales…
News December 26Analysis Paralysis: How Brick-And-Mortar Can Compete With Data That Matters
“Survival” is the word of the year for department stores. Since the online boom, digital has slowly — but surely — chipped away at the medium’s profits and the perceived…
Executive Viewpoints December 26More Holiday Sales Cheer, Less Returns Season Fear: Optimizing Your Returns Strategy on Amazon
Each year, the season of giving also sparks the season of giving back — and not of the philanthropic measure. With U.S. holiday sales projected to increase nearly 5% this…
Executive Viewpoints December 26Consumers Are Willing To Pay More For Better Customer Service. They Shouldn’t Have To
You’ve probably seen the statistic. Consumers are willing to pay up to 16% more for a better customer experience, according to PwC. Everything from wait times to hold music has…
Executive Viewpoints December 26Despite Push For Personalization, Just 18% Of Retailers Identify Shoppers In-Store
A robust 61% of retailers plan to use customer-identifying technology in their stores within three years. However, there’s a lot of work to be done to turn these plans into…
Features December 26Successful Experiential Retail Demands A Connected Workforce
Experiential retail can present unexpected challenges. For instance, in July 2018, North American retailer Build-a-Bear had to end a special “pay your age” promotional day early because the deluge of…
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