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Study: Only 27.5% Of U.S. Retailers Offer BOPIS, Trailing UK, France, Germany
Buy online/pick up in-store (BOPIS) has been recognized as a key element driving seamless shopper journeys, but U.S. merchants remain a step or two behind their cross-border counterparts when it…
News January 7Stop & Shop Acquires Supermarket Pioneer King Kullen
Stop & Shop will acquire King Kullen Grocery Co., a Long Island, N.Y.-based supermarket chain. The agreement includes 32 King Kullen supermarkets, five Wild by Nature stores and the use…
News January 4Sephora Boosts Perks For High-End Loyalty Shoppers
Sephora is enhancing its Beauty Insider loyalty program with additional gift offerings and perks for higher-tier members. The new benefits build on a previous expansion that was announced in August 2018.
News January 4RetailMeNot Appoints Tarleton CEO As Founder Moves Into Chairman Role
RetailMeNot has appointed Marissa Tarleton as CEO, effective Jan. 7. Tarleton has served as CMO of RetailMeNot since 2015, leading the company’s brand, consumer and B2B marketing and communications initiatives. As CMO,…
News January 4Could A Digital Transformation Revive The High Street?
By Mustafa Khanwala, MishiPay Over the last 12 months, it seems online shopping has continued its strong growth, while more and more high-profile retailers face up to difficult trading conditions…
Executive Viewpoints January 4iPaaS: E-Commerce Integrations For Happy Online Shoppers
Purchases via e-Commerce channels are expected to grow from 9% to 14% of all US retail sales by 2021. With 80% of shoppers shopping online monthly, and one-third shopping weekly, e-Commerce is expected to continue annual…
Executive Viewpoints January 4As DTC Sales Rise, Retailers Should Leverage Smart Promotions And Instant Gratification
Retailers can’t afford to ignore the rising ubiquity of direct-to-consumer (DTC) options — 81% of American shoppers will make at least one purchase from a DTC brand in the next…
News January 4Hannaford Tests Smart Shelves At Redesigned Concept Store
Hannaford has launched a tech-focused pilot store in Portland, Maine, featuring digital shelves that promote certain product categories and make shopping more convenient, according to Central Maine. The 181-store supermarket…
News January 310 Retail Companies Win Customer Engagement Awards
Today’s retailers and brands are hyper-focused on improving their relationships with customers to build long-term loyalty and boost the bottom line. For the 4th annual Customer Engagement Awards, Retail TouchPoints…
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