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Target EVP and Chief Digital and Revenue Officer Sarah Travis on the Target Plus Marketplace Strategy
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Gymboree Bankruptcy Could Close Majority Of Stores: WSJ Report
Gymboree is seeking a bankruptcy loan as it prepares for a chapter 11 filing that could allow the retailer to close most of its stores, people familiar with the matter…
News December 20
Data Monetization: Gaining, And Maintaining, A Competitive Edge In The Age Of Amazon And Era Of Consumer Trust
If retailers could improve omnichannel conversations with customers, why wouldn’t they? Because change is difficult, and trying to keep pace in an increasingly complex retail world can be challenging at…
Executive Viewpoints December 20Site Outages Shine the Light on Retail Weak Spots During Holiday Season
By Claude Robinson, Oracle With the kick-off of the holiday shopping season now in the rearview mirror, retailers have already learned some important lessons—ones that hit the bottom line of…
Executive Viewpoints December 20
Evergage Unveils AI-Powered Decisions Module
Evergage has introduced Evergage Decisions, a module designed to enable retailers to apply AI for automatically determining and delivering the optimal promotion or offer to each web site visitor, app…
News December 20
CallMiner Updates Speech Analytics Platform For Call Centers
CallMiner has upgraded its real-time speech analytics module, Eureka Alert. It is now designed to support 10X the capacity of the previous version and integrate with existing agent desktops and…
News December 20StoreForce And Moz Provide Automated Hours Of Operation Updates
StoreForce has formed a partnership with Moz, a search engine optimization (SEO) solution provider, to combine Moz’s local SEO with StoreForce’s workforce and performance data management platform. The alliance aims…
News December 19Carhartt And Invaluable Drive Engagement With Email Personalization
Two very different retailers — workwear apparel brand Carhartt and live art auction site Invaluable— have implemented email personalization solutions to boost their customer engagement. Both companies chose Evergage as…
News December 19Rent-A-Center And Vintage Capital At Impasse Over Merger Deal
Rent-A-Center announced that it has terminated its merger agreement with Vintage Capital Management after the deal expired on Dec. 17 without an extension. However, Vintage stated that the termination is…
News December 19RTP Editors Spotlight What To Watch For At #NRF2019
Every year, the Retail TouchPoints editorial team travels to the NRF Big Show in New York City, and this year’s event, held Jan. 13-15, 2019, will really live up to…
Executive Viewpoints December 19
