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Successful Experiential Retail Demands A Connected Workforce

Experiential retail can present unexpected challenges. For instance, in July 2018, North American retailer Build-a-Bear had to end a special “pay your age” promotional day early because the deluge of…

Executive Viewpoints December 26

Starbucks Grows Delivery Through Uber Eats And Alibaba Partnerships

Starbucks is expanding its delivery capabilities across China, Japan and the U.S. through partnerships with Uber Eats and Alibaba. The coffee retailer also is bolstering its retail presence with a…

News December 21

Rite Aid Names New CIO

Rite Aid has named Justin Mennen as its new Senior VP and CIO. Mennen replaces Steve Rempel, who left in March 2018 to take a position as International CIO for Walgreens…

News December 21

Saks Fifth Avenue Targets Facebook Shoppers With Holiday Gift Guide Chatbot

For the second year in a row, Saks Fifth Avenue launched a Holiday Gift Guide chatbot on Facebook Messenger. The Saks team brought back the feature after last year’s success…

News December 21

Import.io Raises $15.5 Million To Expand Data Analytics Offerings

Import.io, a web data integration solution provider, has closed a $15.5 million Series B funding round. The money will help Import.io accelerate global growth and expand its product offerings, which…

News December 21

Podcast: Are Retailers Finally Getting Holiday Experience Right?

The 2018 holiday season has unearthed a number of new trends and has reaffirmed the importance of others. But how will these new rules and realities impact retailers’ plans for…

News December 21

How Retail Companies Can Handle Holiday Season Chaos

By Michael Hess, Waste Harmonics The holiday season is a highly anticipated and busy time for owners and operators of retail companies. The vast increase in shopping, shipping and more…

Executive Viewpoints December 21
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From Catalogs To E-Commerce: Using Personalization To Deliver Customer Loyalty

In Venice in 1498, publisher Aldus Manutius created a catalog of the books he was printing. 15th century Europe was going through a publishing revolution. The invention of the Gutenberg…

Executive Viewpoints December 21

Pier 1 Considers Strategic Alternatives; CEO Resigns After Poor Q3 Results

Pier 1 Imports is evaluating strategic alternatives after the retailer saw Q3 comparable sales dip 10.5% and net sales drop 11.9% to $413.2 million. Alasdair James has stepped down as…

News December 20
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