Retail TouchPoints

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0aaaChris Sheehan Applause

How Brands Can Deliver On The Promise Of Curbside Experiences

Retail needs to change. As a whole, retailers have to become more attentive, and quicker to react to, the fast-rising expectations of their customers. For many, this transformation is already…

Executive Viewpoints January 14

Oracle Unveils Slate Of Solution Upgrades At NRF19

Oracle has launched the Retail Xstore Office Cloud service, enabling retailers to move Xstore back office store operations to the cloud. The service, which enables retailers to take advantage of…

News January 13

NRF19: 36% Of Shoppers Want Better Personalization, But Hesitate To Share Personal Info

Personalization will continue to be a hot-button investment item for retailers in 2019, but they will have to struggle with consumers’ cognitive dissonance to implement it effectively, according to Sucharita…

News January 13

Top 2019 Trends: More AI, Inclusivity, Social Engagement And The Next Generation Of Flagship Stores

The coming year will be a time of reinvention for both retail as a whole and physical stores in particular, according to Coresight Research. The company’s analysts project that the…

News January 13

Many Paths To E-Commerce Success — Which One Is Right For Your Company?

This holiday season, more than half of commerce orders were made on mobile, up from 41% in 2017. This is just one data point to illustrate a massive shift in…

Executive Viewpoints January 11

Calvin Klein NYC Closure Highlights Risks Of Unprofitable Flagship Stores

Calvin Klein is closing its Madison Avenue flagship store in New York City this spring as the company restructures its North America division. While internal considerations — Calvin Klein’s consolidation…

News January 11

Target CFO Steps Down As Retailer Fills C-Suite Positions From Within

Target is searching for a new CFO while simultaneously promoting several members of its leadership team as the retailer seeks to maintain momentum after a successful holiday season. Current CFO…

News January 11

It’s Time To Stop Talking Retail Innovation, And Start Doing It

By Tim McMullen, redpepper “Nike Pushing Retail Innovation” “Sephora’s innovation ‘gathering speed’ at LVMH” “Will These Trends Shape Retail for the Next 25 Years?” These are three recent articles on…

Executive Viewpoints January 11
0aaaChip Bell2

The Renaissance Of Southern Hospitality

Southern hospitality is more than folks who say “sir” and “ma’am” to everyone and remember to ask, “How’s ‘ya mama?” It is more than a twang, accent or idiom. It…

Executive Viewpoints January 11
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