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Your AI is Only as Good as the Knowledge Base it’s Built Upon
Will your AI confidently deliver the right answers or stumble through outdated knowledge while your customers grow increasingly frustrated? Artificial intelligence may be changing how businesses interact with customers, but…
Executive Viewpoints August 7Mattress Firm Donates Money and Sleep Products to National Women’s Shelter Network
Mattress Firm will contribute financial support, sleep products and dedicated volunteer time to the National Women’s Shelter Network (NWSN), beginning today with the new Elizabeth Gregory Home in Seattle. The…
News August 6The Vitamin Shoppe Creates New Chief Strategy Role
The Vitamin Shoppe has named Mike Forbes to the new position of EVP and Chief Strategy Officer, reporting directly to CEO Sharon Leite. Forbes will be tasked with leading long-term…
News August 6Listen Now: What $24 Billion in Prime Day Spending Tells Us About H2
Amazon Prime Day has become one of the biggest sales days of the year (and is fast becoming much more than just one day but a weeklong event). As such,…
Features August 6How Indoor Playgrounds are Revitalizing Malls and Foot Traffic
Since 2022, many retail malls have experienced a decline in shopper traffic, with losses ranging from 1% to 21%. This is likely because ecommerce shopping has become the leading preference…
Executive Viewpoints August 6Shelf vs. Subscription: How Retailers Can Retain Customers in the DTC Era
In 2023, the DTC space made headlines when pet food subscription service Butternut Box secured a record-breaking $351.5 million in investment — the highest ever in the pet-tech sector. While…
Executive Viewpoints August 6Walmart Delivery Trucks Bring In-Person Experiences to Events
Walmart Delivers, keyed to align with the retailer’s “Who Knew?” reintroduction campaign, will bring five themed Walmart delivery trucks to events across the country through November 2025, each featuring photo…
News August 5Humans are People Too: Petco Debuts 1,000+ New Products Specifically for Pet Owners
Why should pets hog all the cool clothes and fun toys? Petco has introduced a new “My Human” assortment of more than 1,000 products for pet owners. With 80% of…
News August 5Three Common C-Store Labor Challenges (and How to Solve Them)
Convenience stores are something of a lucky outlier in the retail world at the moment. Despite overall gains in foot traffic last year, traditional retail stores are facing new headwinds…
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