Retail TouchPoints
Kroger Focuses on Execution as Shoppers Remain Under Pressure
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50% Of Shoppers Have Made A Purchase Decision Based On BOPIS Availability
More than two-thirds (68%) of shoppers have made multiple click-and-collect purchases, according to a survey by Doddle. Respondents identified the benefits that were most likely to make them choose buy…
News February 20
Customer Experience Is The New Black…Again
If you attend enough industry events and conferences, it’s not hard to figure out that customer experience is very much in vogue today. The trigger lines are statements like: “We…
Executive Viewpoints February 20
Kibo Acquires Certona, Adding Personalization To Cloud Commerce Offering
Kibo will acquire Certona, an omnichannel personalization solution provider, combining Kibo’s cloud commerce solutions with Certona’s personalization offerings. The financial terms of the acquisition have not been disclosed.
News February 19Walmart Holiday E-Commerce Revenue Jumps 43%, Comp Sales Growth Is Up 4.2%
While last week provided some discouraging, but potentially skewed, numbers related to sinking December retail sales, Walmart saw significant Q4 growth, suggesting that shoppers were spending for basics and lower-end…
News February 19Payless Will Close All Company-Owned Locations Amid Bankruptcy Filling
Paylesswill shutter all 2,100 company-owned stores in the U.S. and Puerto Rico, according to the Associated Press. The retailer also will wind down its e-Commerce operations, but franchise and Latin…
News February 19
The ‘Art’ And ‘Science’ Of GDPR Consent For Retailers
You’ve seen it before, the long form you must sign before participating in a potentially dangerous activity, the checkbox at the bottom of an end user agreement before you can…
Executive Viewpoints February 19
2 Retailers Tap Customer Knowledge To Quickly Drive Strong Results
The extremely fast pace of modern retailing means merchants need to quickly and efficiently market their offerings in order for them to reach their full sales potential. Both TeePublic, an…
News February 19
How Out-Of-Home Advertising Will Help Amazon Unify The Customer Experience
Amazon is now one of the top three digital advertising players, overtaking Oath and Microsoft just weeks after it became the second company in history to reach a $1 trillion market…
Executive Viewpoints February 18Optimizing Your Online Presence: Tips For Success
By Suhaib Zaheer, HostGator Having a strong online presence is the key to business success in today’s digital world, especially for small and midsized retailers that need to employ savvy strategies…
Executive Viewpoints February 18
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