Retail TouchPoints

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Study: Only 11% Of Consumers Trust Retailers To Handle Data Breaches Properly

Retailers face a significant mistrust issue when it comes to data breaches: only 11% of consumers trust retailers to properly handle data breaches, according to a survey by First Data.…

News March 4
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The New CX: How Technology Can Build Brand Loyalty For Retailers Of All Sizes

We all know that person who is impossible to shop for — the rare coin aficionado, the stamp collector, the vintage comic book junkie — the type of person who…

Executive Viewpoints March 4

Creating A Culture Of Empowerment To Drive Innovation

By Anthony Ferry, PriceSpider When innovation dies and a product line atrophies, it is because we are not engaging innovation. In today’s rapidly changing landscape, forward-thinking companies interested in long-term…

Executive Viewpoints March 4

Living Retail Lab Will Test Shopping Technology In A Real-World Setting

HighStreet Collective has launched the Living Retail Lab inside Citizen Supply, a “maker’s market” in Atlanta’s trendy Ponce City Market. The Lab will be the site for technology-driven, results-focused shopping…

News March 1

Survey: Shoppers Spend More When They Can Touch And Try Items Prior To Purchase

E-Commerce still suffers from a tactile experience gap compared to brick-and-mortar: 46% of U.S. shoppers said they like to touch and try items before they buy them — an experience…

News March 1

Amazon Reportedly Plans ‘Dozens’ Of U.S. Grocery Stores

More than a year and a half after its blockbuster deal to acquire Whole Foods Market, Amazon is reportedly planning to open dozens of its own grocery stores in several…

News March 1

Vineyard Vines Will Offer Exclusive Summer Collection At Target

Vineyard Vines is bringing its lifestyle brand to the mass market for a short time, in partnership with Target. The Connecticut-based apparel retailer will offer a limited-edition collection to Target…

News March 1

Amazon Launches Project Zero To Fight Fraudulent Product Listings

Amazon is fighting back against fraudulent listings with the launch of Project Zero, a set of three tools designed to help brands battle counterfeit products. Project Zero combines Amazon’s machine…

News March 1

80% Of Shoppers Give Thumbs Up To Chatbot Experiences, But 59% Remain Uninterested In Using Them

As many as 80% of people who have interacted with a chatbot say the experience was positive, according to a survey from Uberall. Even so, 30% of consumers have a…

News March 1
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