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Kroger Focuses on Execution as Shoppers Remain Under Pressure
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Study: Only 11% Of Consumers Trust Retailers To Handle Data Breaches Properly
Retailers face a significant mistrust issue when it comes to data breaches: only 11% of consumers trust retailers to properly handle data breaches, according to a survey by First Data.…
News March 4The New CX: How Technology Can Build Brand Loyalty For Retailers Of All Sizes
We all know that person who is impossible to shop for — the rare coin aficionado, the stamp collector, the vintage comic book junkie — the type of person who…
Executive Viewpoints March 4Creating A Culture Of Empowerment To Drive Innovation
By Anthony Ferry, PriceSpider When innovation dies and a product line atrophies, it is because we are not engaging innovation. In today’s rapidly changing landscape, forward-thinking companies interested in long-term…
Executive Viewpoints March 4Living Retail Lab Will Test Shopping Technology In A Real-World Setting
HighStreet Collective has launched the Living Retail Lab inside Citizen Supply, a “maker’s market” in Atlanta’s trendy Ponce City Market. The Lab will be the site for technology-driven, results-focused shopping…
News March 1Survey: Shoppers Spend More When They Can Touch And Try Items Prior To Purchase
E-Commerce still suffers from a tactile experience gap compared to brick-and-mortar: 46% of U.S. shoppers said they like to touch and try items before they buy them — an experience…
News March 1Amazon Reportedly Plans ‘Dozens’ Of U.S. Grocery Stores
More than a year and a half after its blockbuster deal to acquire Whole Foods Market, Amazon is reportedly planning to open dozens of its own grocery stores in several…
News March 1Vineyard Vines Will Offer Exclusive Summer Collection At Target
Vineyard Vines is bringing its lifestyle brand to the mass market for a short time, in partnership with Target. The Connecticut-based apparel retailer will offer a limited-edition collection to Target…
News March 1Amazon Launches Project Zero To Fight Fraudulent Product Listings
Amazon is fighting back against fraudulent listings with the launch of Project Zero, a set of three tools designed to help brands battle counterfeit products. Project Zero combines Amazon’s machine…
News March 180% Of Shoppers Give Thumbs Up To Chatbot Experiences, But 59% Remain Uninterested In Using Them
As many as 80% of people who have interacted with a chatbot say the experience was positive, according to a survey from Uberall. Even so, 30% of consumers have a…
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