Retail TouchPoints
Kroger Focuses on Execution as Shoppers Remain Under Pressure
Top Stories
Latest Posts
Amazon Escalates Grocery Wars With Whole Foods Price Cuts On Hundreds Of Items
Amazon is cutting prices on more than 500 items at Whole Foods stores, in what the e-Commerce giant describes as its “biggest investment” in lowering prices to date. Whole Foods…
News April 2Susquehanna Glass Deploys Shipping Solution That Multiplies Fulfillment Capabilities
Susquehanna Glass, an engraved, screened and etched glass retailer, has implemented TrueCommerce Foundry to bring its EDI, e-Commerce, and fulfillment solutions together in one system. The tools help the retailer…
News April 2Saks OFF 5TH Continues Private Label Push With Beauty Collection Launch
Saks OFF 5TH, the off-price branch of Saks Fifth Avenue, is taking steps to boost its private label business with the introduction of an exclusive beauty collection, Fifth City. The…
News April 234% Of Retailers Suffer From ‘Friendly Fraud,’ But Good Communication Fights Back
While retailers are braced to deal with criminal types of fraud, a different response is needed to combat friendly fraud: chargebacks that arise out of legitimate transactions. These costs are…
News April 2How Does Your Customer Experience Stack Up?
If there was an award for Buzzword of the Year, Digital Transformation would obliterate the competition. It may be overused, but digital transformation is a very real strategy that is…
Executive Viewpoints April 2Barneys Reportedly May Reduce Size Of New York Flagship By More Than 50%
Update: A Barneys spokesperson stated that Barneys will not shrink its footprint in an email sent to Retail TouchPoints. “Barneys New York is committed to maintaining the footprint of its…
News April 1Study: U.S. Mobile Shopping App Sessions Grew 70% Since 2016
Consumers in mature markets like the U.S. spent nearly three hours a day in mobile apps in 2018 on average, according to the State of Mobile 2019 report by App…
News April 1As Fast Fashion Races To Capture Award Season Trends, Brands Struggle To Keep Up
By Olivia Skuza, NuORDER In today’s fast-paced market of “see now, wear now”, it’s no surprise that many brands continue to capitalize on various cultural events, particularly those featuring celebrities,…
Executive Viewpoints April 1Why A Culture Of Experimentation Is Integral To The Future Of Retail
Fifty years ago, retail was a very different industry. There were no online retailers, consumers relied heavily on salespeople and advertising consisted mostly of TV, print, and radio. Today, however,…
Executive Viewpoints April 1


















