Retail TouchPoints

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0aaaSteve Villegas PPRO

Myths Vs. Facts: Debunking Myths In Retail Payments

In our bustling retail landscape — today’s most competitive market — it’s hard to believe that many online merchants, particularly those based in the U.S., avoid access to global transactions.…

Executive Viewpoints June 12

Tammy & Benjamin Drives 230% Sales Lift From Facebook Ads, 90% Boost From Google

Prior to the 2018 holiday season, Tammy & Benjamin, a luxury leather brand, sought to drive more global sales for its handbags and expand further into major markets such as the…

News June 12

Poshmark Expands Marketplace Into Home Décor

Poshmark is expanding beyond fashion with the launch of its latest “Market,” dedicated to home décor. The Home Market is the latest in a series of new category launches for…

News June 11

Amazon Shuts Down U.S. Restaurant Delivery Service

Amazon will discontinue Amazon Restaurants, its in-house food delivery service, as of June 24, an Amazon spokesperson said in a statement shared with GeekWire. The decision comes six months after…

News June 11

Ulta Beauty Powers Personalization With Expanded Google Cloud Partnership

Ulta Beauty is expanding its partnership with Google Cloud amid increased engagement with customers in-store and online, along with the development of its Virtual Beauty Advisor tool designed to deliver tailored…

News June 11
0aaaTom Buiocchi ServiceChannel

What The Modern Grocery Store Can Teach Other Brick-And-Mortar Businesses

On a recent family visit to upstate New York I found myself in DeCicco & Sons, the local grocery store chain, when my niece suggested we grab a drink. I…

Executive Viewpoints June 11

67% Of Retailers Report Higher Revenue After Launching Subscription Services

By design, subscription services are primarily tools for customer retention, but new research indicates they deliver other benefits as well: encouraging shoppers to try additional channels and new product categories,…

News June 11

Salesforce Acquires Big Data Firm Tableau For $15.7 Billion

Salesforce has agreed to acquire data visualization platform provider Tableau in an all-stock transaction valued at $15.7 billion, making it the largest acquisition in the company’s history and combining one…

News June 10

Is NPS Still The Chief Indicator Of Customer Sentiment?

By Shreesha Ramdas, Strikedeck NPS And Its Relevance Today’s retail world is beset with massive change, and standard sales principles are constantly under challenge. At the same time, the notion…

Executive Viewpoints June 10
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