Retail TouchPoints

Latest Posts

Salesforce Previews CDP Release, Outlines Top 3 Holiday Trends

Pictured above: Dana Chery, Sr. Director, Service Cloud Product Marketing at Salesforce, Customer 360 implementation at discusses e.l.f. Cosmetics. Today’s businesses still struggle to gain a single, 360-degree view of the…

Features June 21

Forever 21 Reportedly Hires Advisors To Help Avoid Bankruptcy

Forever 21 has hired restructuring advisers to help negotiate store leases and overhaul the business, people familiar with the matter told The Wall Street Journal. The sources say that Forever…

News June 20

Walmart Testing Automated Delivery On Fixed Routes

Walmart is piloting a new phase in automation with robotic vehicles that automatically pass shipments across warehouses, according to Bloomberg. The retailer is aiming to cut its middle-mile shipping costs…

News June 20

Retail TouchPoints Brings A Physical-Digital Convergence Focus To RetailX

Retail TouchPoints is partnering with the new RetailX event to present Retail TouchPoints Live! @ RetailX, June 25-26 in Chicago at the McCormick Place Convention Center. This event will deliver…

News June 20

SalesRX Offers Training Delivered In Short Bites

The Retail Doctor SalesRX online training program is designed to help companies grow their brick-and-mortar sales by teaching employees how to build authentic connections with customers. The training consists of…

News June 20

Klarna Launches Global Customer Authentication Platform

Klarna has introduced a global authentication platform that allows multinational businesses to provide secure, personalized customer authentication experiences in any market through a one-time integration. The solution is designed to…

News June 20
0aaaMike Callender REPLGroup

Unlocking The Value Of Artificial Intelligence For Retailers

At a recent Future Stores Miami conference, I attended a panel discussion focused on practical applications of artificial intelligence (AI) to enhance the in-store experience. One of my key takeaways…

Executive Viewpoints June 20

Mattress Firm Reaches Agreement With Tempur Sealy After Fallout

After a feud between Mattress Firm and Tempur Sealy International, the retailer will reintroduce Tempur-Pedic, Stearns & Foster and Sealy branded mattresses in its 2,500 stores at the beginning of…

News June 19

Best Buy Adds Exercise Equipment, Expands Electronics Recycling

Best Buy is tapping into two powerful trends — wellness and corporate responsibility — with the addition of exercise equipment to its assortment and the expansion of its electronics recycling…

News June 19
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank