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The New Rules Of Retail: Digital Strategies To Serve Today’s ‘Connected Consumer’
The world of retail is changing. But the reason isn’t as obvious as it may seem. While online shopping has impacted retail, 90% of revenue still comes from physical stores,…
Executive Viewpoints July 10Macy’s, DICK’S Sporting Goods Collaborate To Launch Outdoor STORY Experience In 36 Stores
Macy’s has debuted its second experiential STORY concept in select stores, teaming up with DICK’S Sporting Goods and Miracle-Gro to offer customers an outdoor-inspired playground designed to “bring the outside indoors” with…
News July 9Coles Will Leverage AI-Powered Analytics With ‘Smarter Selling’ Strategy
As part of a digital transformation strategy intended to transform customer shopping experiences and boost productivity across the company, Australian supermarket giant Coles has partnered with Microsoft by making the…
News July 9Kohl’s Goes Chainwide With Amazon Returns
Kohl’s has expanded its Amazon Return kiosks to its 1,100+ locations nationwide. The service lets shoppers bring eligible Amazon items to Kohl’s stores to have them returned for free, with…
News July 9
As Back-To-School And Prime Day Converge, Can Retailers Create A Second ‘Holiday’ Season?
Back-to-school shopping had historically dominated the retail conversation for the entire summer, and sometimes well into the fall. But the rise of Prime Day in recent years arguably has changed…
Features July 9
Securing Customer Loyalty Through Emotional Engineering And Personalization
Much has been written about how AI and personalization are transforming the way that retailers operate. The ability to understand a customer’s interests and purchase history gives retailers the opportunity…
Executive Viewpoints July 9Gump’s To Reopen For The Holidays Under New Owners
Gump’s has found new owners and will reopen in time for the 2019 holiday season, according to the San Francisco Chronicle. The Chachas family, which founded and manages the investment…
News July 8Walmart Reportedly Faces $1B In E-Commerce Losses, May Sell ModCloth
Walmart is reportedly projecting losses of more than $1 billion for its U.S. e-Commerce division, and some executives are allegedly pushing for the sale of ModCloth, people familiar with the…
News July 8American Dream Mall Will Open Entertainment Venues In October
American Dream, the three million-square-foot retail and entertainment center in East Rutherford, N.J., plans to open several of its indoor entertainment options on Oct. 25, 2019, according to its developer,…
News July 8
