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How Frictionless Shopping Is Transforming Retail

By Ally Azzarelli, GSP Retail As the retail landscape continues to evolve, finding innovative ways to enhance the customer experience is key. Frictionless or cashierless shopping helps customers save time…

Executive Viewpoints October 18
0aaaJulien Gautier ActiveViam

3 Key Lessons For Solving Geo-Pricing

The fact is becoming clearer that price is king in retail. With Amazon and direct-to-consumer brands like Asos, Everlane, Warby Parker and others saturating the retail market, traditional retailers —…

Executive Viewpoints October 18

B8ta Introduces ‘Forum’, A Fashion And Lifestyle Concept Store

B8ta isn’t shy about entering new categories, first bringing its retail-as-a-service platform to traditional names such as Lowe’s and Macy’s while building out its own stores, then partnering with Tru…

News October 17

JOANN Upgrades Customer Service With Boosted Personalization And Efficiency

JOANN has improved its omnichannel customer service experience through a partnership with Gladly. The platform lets JOANN route queries to the specific customer service agent best-suited to resolve each particular…

News October 17

Threekit Offers Virtual Image Generation Tools

Threekit, a visual customer experience solution provider, has introduced a product visual platform that lets retailers create thousands of photorealistic, interactive 3D and AR visuals. The platform is designed to…

News October 17
0aaaNick East Zynstra

The Case For The Software-Defined Store: Agility In The Face Of Change

Adapt or perish, now more than ever, is a retailer’s imperative. Stores today face new customer expectations, new competitive business models and new technology options at a scale not experienced…

Executive Viewpoints October 17

Gymboree Bounces Back As Store-Within-A-Store Concept At The Children’s Place

The Children’s Place will relaunch Gymboree in early 2020, with an enhanced web site and more than 200 store-within-a-store shops at The Children’s Place locations in the U.S. and Canada.…

News October 16

Should The ADA Apply To E-Commerce And Mobile Sites As ‘Public Accommodations’?

Last week, The National Retail Federation (NRF) revealed in a statement that it was “disappointed” that the U.S. Supreme Court declined to hear a case that would have enabled it…

Executive Viewpoints October 16

Casper Leads Digital Brands In Store Traffic Share, But ‘Halo Effect’ Hasn’t Met Expectations

Retail’s “halo effect” — the idea that a purchase in one channel directly impacts purchases in another — has inspired many digital natives to open brick-and-mortar stores as a way…

News October 16
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