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Rothy’s, Draper James Cut Return Rates After Adopting ‘One-Click’ Exchange

Rothy’s and Draper James have increased online product exchange rates after implementing the Happy Returns online return and exchange service. Since last year, Happy Returns has featured one-click exchange options…

News October 22

Under Armour Founder Kevin Plank Will Step Down As CEO In January 2020

Kevin Plank, Chairman and Founder of Under Armour, will step down as CEO of the athleticwear business effective Jan. 1, 2020. Patrik Frisk, current President and COO, will succeed Plank…

News October 22

CS Hudson Hosts Pop-Up To Aid Unemployed And Homeless Veterans

The event will take place in Long Island, N.Y. on Wed. Nov. 6, 2019 from 10 a.m. to 7 p.m. Veterans interested in attending the event will be required to…

News October 22
0aaaaLinda Crawford Helpshift

How Bot-Supported Customer Service Can Save The Buyer Journey

If you don’t understand the customer journey, you may as well be selling blind. Luckily, chatbots are helping brands gain a deeper understanding of the customer journey — and take…

Executive Viewpoints October 22

Destination Maternity Files For Bankruptcy, May Face Liquidation If Buyer Is Not Found

Destination Maternity has filed for bankruptcy due to a heavy debt load and fierce competition, according to CNBC. The retailer will try to find a buyer, but will likely be…

News October 21

Cole Haan Files For IPO, Share Price Range Remains Undetermined

Two months after word got out that the footwear retailer was preparing for an initial public offering (IPO), Cole Haan confirmed it has confidentially submitted a draft registration statement with…

News October 21

Hudson’s Bay Co. To Be Taken Private By Shareholders

Hudson’s Bay Co. (HBC) has entered into a definitive agreement to be taken private by a group of shareholders. The shareholders collectively own approximately 57% of the retail group’s common…

News October 21

Under Armour Teams With Virgin Galactic To Create ‘Spacewear’ For Future Passengers

Under Armour has unveiled a spacesuit “engineered for the masses” in collaboration with Virgin Galactic, a space tourism startup a few months away from its first commercial flight. The companies debuted…

News October 21
0aaaTom Brennan

Casey’s General Stores Names 7-Eleven Veteran Chief Merchandising Officer

Casey’s General Stores has named Tom Brennan as Chief Merchandising Officer, reporting to CEO Darren Rebelez. Brennan will oversee the development and implementation of the retailer’s overall merchandising and prepared…

News October 21
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