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Retail Rise: Andy Gray, CEO, Journeys Global Retail Group
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Mercatus Launches AisleOne Personalization Intelligence Engine
Mercatus, a provider of digital commerce solutions for grocers and other retailers, has launched the AisleOne personalization intelligence engine as an enhancement to the Mercatus Integrated Commerce Platform. AisleOne taps…
News November 7
Cerebri AI Debuts Platform Designed To Drive Personalization Across Customer Silos
Cerebri AI has launched the Cerebri Values CX v2 platform, which analyzes traditional shopper journeys across customer silos, including sales, marketing and support, to drive deep personalization. The insights, called…
News November 7Hibbett Sports Pilots Same-Day Delivery, Implements Installment Payments
Hibbett Sports was a latecomer to the e-Commerce side of retail, only launching its online site in 2017. But the company has since bolstered its online presence in a big…
News November 7
Why Customer Data Is Your Most Important Holiday Gift
The holiday season represents anywhere from 20% to 30% of many businesses’ annual revenue. Much of that considerable spike comes from new customers who are discovering businesses for the first…
Executive Viewpoints November 7
Exclusive Chris Riccobono Q&A: Exporting The Relaxed UNTUCKit Vibe To The UK
Expanding overseas can be formidable even for well-established brands. Retailers have to contend with different languages, cultures and tax laws, as well as sheer physical distances and the challenge of…
News November 7
Kustomer Harnesses AI To Offer Automated Customer Service Interactions
Kustomer has introduced KustomerIQ, a tool that embeds AI and machine learning across the Kustomer platform to enhance retailers’ customer service capabilities. KustomerIQ works with the platform’s data, workflow and…
News November 7CNBC: Costco Tests Same-Day Prescription Delivery In California And Washington State
Costco is partnering with Instacart to test free delivery of prescription drugs to members, people familiar with the matter told CNBC. The initial pilot will be limited to California and Washington…
News November 6Walgreens Reportedly Explores Deal To Go Private
Less than a week after Walgreens’ Q3 earnings results revealed that the company had increased the volume of its cost-cutting plan from $1.5 billion to $1.8 billion after a 55%…
News November 6What Happened To Under Armour, And How Can It Rebound In 2020?
Under Armour CEO and founder Kevin Plank shocked the retail world when he announced he would step down from the position to focus on Executive Chairman duties, and the revelation…
Executive Viewpoints November 6
