Retail TouchPoints
Retail Rise: Andy Gray, CEO, Journeys Global Retail Group
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Can Artificial Intelligence Solve The Returns And Overstock Crisis?
As the amount of online spending continues to grow, there is a subsequent spike in e-Commerce returns, resulting in more excess stock than ever before. Upwards of 30% of online…
Executive Viewpoints November 12
Le Tote Names President Of Lord + Taylor, Finalizes Purchase
Le Tote has named Ruth Hartman President of newly acquired Lord + Taylor. Hartman, who brings more than 30 years of retailer experience to the role, has served as Chief…
News November 11Alibaba Drives $12 Billion In First Hour Of Singles Day, Breaks One-Day Sales Record
Alibaba’s efforts to expand Singles Day from a one-day event to a multi-week affair have paid off in spades. The e-Commerce giant generated $12 billion of gross merchandise value (GMV)…
News November 11
Intelligent Retail Technology Investment…It’s All About People
By Garry Church, Inmar Retailer buying decisions on technology are all too often influenced by the latest trends and reflect the “flavor of the month.” While that’s understandable, it’s critical…
Executive Viewpoints November 11
The Role Of The CDP In Personalization In Both Known And Anonymous Environments
For years, retailers have relied on various systems to store their shopper data and insights — from endpoint engagement systems to data management platforms (DMPs). Many of the systems were…
Executive Viewpoints November 11
Capgemini Study: Enhance Personalization, Omnichannel Integration To Grow Voice Commerce
Voice assistants are speaking up and being heard: 78% of global consumers have used them to research and buy products and services, create shopping lists or check order status, according…
News November 11
Tommy Hilfiger Commits To 3D For Apparel Design
Premium clothing retailer Tommy Hilfiger is implementing 3D design technology into all global apparel design teams at its headquarters in Amsterdam, the Netherlands. The commitment builds on the retailer’s goal of…
News November 8
Investment Firm Acquires Sugarfina Out Of Bankruptcy For $15 Million
Two months after filing for Chapter 11 bankruptcy, luxury candy retailer Sugarfina has a new owner. The Bristol Luxury Group, a subsidiary of investment firm Bristol Capital Advisors LLC, won…
News November 8Nominations Open For 2020 Customer Engagement Awards
Nominations are now open for the fifth annual Retail TouchPoints Customer Engagement Awards. A few of last year’s winning retailers include Nike, Brooks Brothers, Lamps Plus, e.l.f Cosmetics and Grove Collaborative. The nominating deadline…
News November 8
