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AI Playbook: How PetSmart Used AI Decisioning to Drive a 22% Lift in Salon Bookings
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Open Workforce Models Drive Retail Innovation
By Michael P. Morris, Topcoder Tech skills are critical to essential retail business functions, such as warehouse management and supply chain optimization. The role of software developer is now the…
Executive Viewpoints December 2
Giving Customers Choice: The Power Of Personalized Delivery In The Age of Amazon
The past five years have paved the way for a new age of retail — where stores have become omnichannel-driven showrooms, checkout has become as simple as a flick of…
Executive Viewpoints December 2
Study: Why The Best Return Processes Start On The Product Detail Page
While 67% of U.S. shoppers say their latest return was “easy” or “very easy,” improving the experience for the remaining third of consumers is vital: 13% would refuse to shop…
News December 2
What To Do About Holiday Outages
By Mahesh Ramachandran, OpsRamp It’s that time of year again. Forget turkey, cranberries and pesky in-laws: it’s time to get your shopping on. For IT organizations at retailers and e-Commerce…
Executive Viewpoints November 29
Does AI Improve Retail And Help Increase Sales?
In the past few years, technological advancements took some very interesting turns across industries, including some undeniable improvements with its implementation in the retail sector. Used correctly, AI can reduce…
Executive Viewpoints November 29
Building Better Customer Relationships Through Buyer Personas
The buying process is rarely linear. It’s hard enough to gauge market trends or supply and demand, much less the personalities of the individual prospects being sold to. Many of…
Executive Viewpoints November 28
State Cashmere Tackles International Challenges Including Country-Specific Taxes And Content
Achieving success internationally is a tempting goal for up-and-coming retailers (and even established ones). Beyond increased sales opportunities, global expansion offers undeniable proof that a brand transcends any one culture…
News November 27
The Potential Role For Intelligent Agents In Retail
The retail sector has evolved dramatically in the last decade. This has been largely driven by continuously improving mobile device hardware and the connectivity on which they rely. It means…
Executive Viewpoints November 27A.C. Moore To Close All Stores, Michaels Acquires 40 Locations
Arts and crafts retailer A.C. Moore will close all of its 145 stores, parent company Nicole Crafts announced in a news release. Matthew Pascucci of Mackinac Partners has been appointed Chief…
News November 26
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