Retail TouchPoints

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Rent The Runway Checks Into The Hotel Business

Rent The Runway and W Hotels recently announced a partnership that allows travelers to choose up to four items from Rent The Runway for $69, with the clothes delivered to a…

News December 6
David le Douarin, Advalo

Leverage CRM Data To Boost Traffic And In-Store Revenue

By David le Douarin, Advalo The rise of marketing overpressure practices has proven destructive for both profit margin and brand image and negatively affects the relationship of trust between retailers…

Executive Viewpoints December 6

Forge Emotional Bonds With Customers To Achieve Loyalty Program Success

The desire to increase customer loyalty is a prime motivator not only in the retail industry but throughout the business world: 72% of companies across 12 industries said that optimizing…

News December 6
0aaaStefan Merz PPRO

Is Your Payments Infrastructure Less Than The Sum Of Its Parts?

Are we falling into silos yet again? Much of the new payments technology we are creating — whether it’s AI-driven anti-fraud technology, instant-payment solutions or blockchain-based automation — is designed…

Executive Viewpoints December 6

Salesfloor Offers Cross-Channel Clienteling Tools For Store Associates

Salesfloor, a clienteling and mobile store technology provider for associates, offers retailers solutions that are designed to help them empower their workforce by enabling associates to personalize interactions, develop meaningful…

News December 5

CVS Adds Text Alerts To Rewards Program

Members of the CVS Pharmacy ExtraCare Rewards program now can receive information on offers and deals via text message. Text alerts sent to shoppers who opt in can include exclusive offers…

News December 5

Macy’s President Departs To Become CEO Of Tractor Supply

Hal Lawton, President of Macy’s, will resign, effective Dec. 6, and become CEO of Tractor Supply on Jan. 13, 2020. He will succeed current Tractor Supply CEO Greg Sandfort, who…

News December 5
0aaaRalphRobertson

Ordergroove Names Amperity Veteran Chief Revenue Officer

Ordergroove, a relationship commerce platform, has hired Ralph Robertson as Chief Revenue Officer (CRO). Robertson will leverage his more than two decades of experience building global sales organizations to help…

News December 5

Aspectum Provides Geo-Based Data Visualization For Retailers

Aspectum, a cloud-based geodata visualization platform, helps retailers make sense of complex geo-based datasets. The tool is designed to fill the gap between data scientists, business experts and viewers by…

News December 5
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