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Diane Von Furstenberg Deploys Omnichannel Platform To Streamline Store Operations
Diane von Furstenberg (DVF) will implement the NewStore Omnichannel Platform in its retail stores later this year, complementing its Salesforce Commerce Cloud e-Commerce business to power omnichannel operations and improve…
News February 27Delivering Good Will Honor Terry Lundgren With Lifetime Achievement Award
At its annual gala on Nov. 4 in New York City, Delivering Good will present former Chairman and CEO of Macy’s Terry Lundgren with its Lifetime Achievement Award. The charity…
News February 27
From Disgruntled To Loyal: Building Trust In Spite Of Negative Reviews
It happens. Despite your brand’s best efforts to delight customers or provide consistent product quality, every now and then you’re likely to receive a negative review. But don’t let lower…
Executive Viewpoints February 27
Tokinomo Combines Sounds And Motion Technology To Help Retailers Run In-Store Campaigns
Tokinomo, a shopper engagement solution provider, combines light, sound and motion technology in a tool designed to help retailers drive more brick-and-mortar sales. The platform also includes an app for…
News February 27
Nexsan Harnesses Blockchain Technology To Help Retailers Secure Their Data
Nexsan, a data discovery solution provider, has released Assureon 8.3 to help retailers and other companies protect and secure archived data and other digital assets. The Assureon Private Blockchain is…
News February 26JCPenney Chief Customer Officer Steps Down Only Nine Months Into Role
Just ahead of JCPenney’s plans to report its Q4 and full-year earnings results, the department store’s Chief Customer Officer Shawn Gensch is leaving the company. Gensch, who oversaw marketing and…
News February 26NRF Forecasts 3.5% To 4.1% Sales Growth For 2020 Despite Coronavirus, Election Uncertainties
The National Retail Federation (NRF) revealed its 2020 forecast of retail sales increasing between 3.5% and 4.1% to more than $3.9 trillion — even with potential headwinds including the spread…
News February 26
InMoment And MaritzCX Will Merge Into Single CX Company
Customer experience management vendors InMoment and MaritzCX have entered into a definitive merger agreement. The combined company will support more than 2,000 brands with a global team of 1,500 employees…
News February 26
e.l.f. Beauty Purchases Clean Makeup Brand W3LL PEOPLE For $27 Million
e.l.f. Beauty will acquire W3LL PEOPLE, a cruelty-free clean beauty company, for $27 million in cash. W3LL People has a presence at retailers including Target, Whole Foods, Amazon and Ulta…
News February 26
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