Retail TouchPoints
Carter’s Flags Consumer Pricing Resistance, Moderates Back-Half Outlook Despite Strong Q2
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Sharing Data Across Your Business Could Be The Key To Driving ‘Fit For Purpose’ CX In 2020
Dealing with customers is harder than ever, but more profitable than ever. Customers want omnichannel service and can access competitive information, more than ever before, anytime, anyplace, on the Internet.…
Executive Viewpoints February 24
Empowering Retail Managers To Drive Greater Customer Engagement With DataOps
As retailers constantly adjust to shifting customer preferences, data becomes a crucial tie between the brick-and-mortar and online experience. Data is a window into the customer base, helping to drive…
Executive Viewpoints February 24
BBQGuys Increases Mobile Conversion Rates 32% With 3D/AR Experiences
As an e-Commerce retailer that sells gas and charcoal grills, outdoor kitchen equipment and entertainment, BBQGuys understands that driving conversion of such high-consideration purchases may be difficult, especially when shoppers…
Features February 24
Transparency And Social Responsibility: Retail’s New X-Factor
Featuring: Rob Garf, Salesforce In the new era of retail, having the right price and product will only get you so far. That’s what people use Amazon for. To win…
Podcasts February 24Swarovski Crystal Studio Concept Enhances Clienteling With Technology
Swarovski is expanding its experiential Crystal Studio concept store in the U.S. with a new location in The Mall at Short Hills in Millburn, N.J. The space features multiple digital…
News February 21
Sports Unlimited Retail Will Roll Out RFID Across 100 Stores
Sports Unlimited Retail (SUR), a Netherlands-based athleticwear and footwear retailer, will roll out RFID technology to 100 Perry and Aktiesport stores starting in the second half of 2020. The retailer,…
News February 21CNBC: Sears Receives $100 Million Loan From Brigade Capital Management
Sears will receive another lifeline in the form of $100 million in financing from Brigade Capital Management, people familiar with the matter told CNBC. The funds will be added to…
News February 21
Augmenting The Retail Workforce And Building Solutions For Them
We’ve read the dire headlines about the changing work landscape, claiming that automation and AI are threatening millions of U.S. jobs. On the surface, stories like these paint a dystopian…
Executive Viewpoints February 21
The Future Of Retail Is As Simple As I.D.E.C.
No one would deny that the face of retail is changing due to the forces of e-Commerce. What we may not fully grasp yet is how that pace of change…
Executive Viewpoints February 21
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