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Today: Four Retail Leaders to Share Intel from H1 2026 and Holiday Planning in Live Webinar
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JCPenney Chief Customer Officer Steps Down Only Nine Months Into Role
Just ahead of JCPenney’s plans to report its Q4 and full-year earnings results, the department store’s Chief Customer Officer Shawn Gensch is leaving the company. Gensch, who oversaw marketing and…
News February 26NRF Forecasts 3.5% To 4.1% Sales Growth For 2020 Despite Coronavirus, Election Uncertainties
The National Retail Federation (NRF) revealed its 2020 forecast of retail sales increasing between 3.5% and 4.1% to more than $3.9 trillion — even with potential headwinds including the spread…
News February 26
InMoment And MaritzCX Will Merge Into Single CX Company
Customer experience management vendors InMoment and MaritzCX have entered into a definitive merger agreement. The combined company will support more than 2,000 brands with a global team of 1,500 employees…
News February 26
e.l.f. Beauty Purchases Clean Makeup Brand W3LL PEOPLE For $27 Million
e.l.f. Beauty will acquire W3LL PEOPLE, a cruelty-free clean beauty company, for $27 million in cash. W3LL People has a presence at retailers including Target, Whole Foods, Amazon and Ulta…
News February 26
Walmart Integrates In-Store, Online Merchandising Teams To Improve Price Consistency
In an effort to continue streamlining its online and offline channels, make its e-Commerce operations more profitable and deliver more consistent pricing, Walmart is combining its U.S. online and store…
News February 26
New Forever 21 Owners Name H&M Exec As CEO
Daniel Kulle, former President of H&M North America, has been appointed CEO of Forever 21. The fast fashion retailer, which filed for bankruptcy in September 2019, was sold to Simon…
News February 26
SMS Campaigns: More Upside Despite Challenges
In the often confounding and confusing landscape of cannabis marketing, there is one bright spot: text message marketing. Nearly everyone owns a mobile phone today, and over 90% of people…
Executive Viewpoints February 26
Coronavirus Update: Tourism, Supply Chain Impacts Will Soon Make Their Mark On Retail
The impact of factory closings in China is hitting the U.S. and world markets as the coronavirus outbreak continues. The Dow Jones industrial average sank by more than 1,000 points,…
Features February 26
Macy’s Earnings And Revenue Beat Estimates, But Sales Declines Weigh Heavily On 2020
Three weeks after revealing it would close 125 of its 680+ stores as part implementing its “Polaris” strategy, Macy’s reported Q4 earnings that beat Wall Street expectations but also revealed…
News February 25
