Retail TouchPoints

Latest Posts

Theory Wellness Flexes Cannabis Retailing Expertise At Third Massachusetts Location

Theory Wellness, a vertically integrated cannabis retailer, will open a flagship dispensary in Chicopee, Mass. The shop, designed in partnership with CS Hudson, will initially open as a recreational location…

News February 28

Why Shopping Apps Are Well Worth The Investment In 2020

Apps are now a key driver of customer loyalty, and from all indicators, apps will continue to be the “glue” that binds customers to their favorite brands in 2020. Looking…

Executive Viewpoints February 28

Top Ways For Retailers To Maximize Their Contactless Investment

After widespread global adoption — outside of the U.S. tap to pay makes up over half of all face-to-face Visa transactions, up from 30% less than two years ago —…

Executive Viewpoints February 28

Losing The Flab: How Bodybuilding.com Cut Inventory And Improved Forecast Accuracy

Appropriately enough, everything is big at pure-play retailer Bodybuilding.com. The site gets more than 32 million unique monthly visitors and it ships a wide range of fitness products, including workout…

Features February 28

Fifth Wall Ventures Raises $100 Million To Help Digital Natives Open Their First Physical Stores

Real estate venture firm Fifth Wall Ventures has closed on a $100 million funding vehicle designed to help pure play e-Commerce retailers break into brick-and-mortar. Some of the money was…

News February 27

Kathmandu Deploys Traffic Counters Chainwide To Improve Staffing And Sales

Kathmandu, an Australian outdoor apparel retailer, has implemented the ShopperTrak retail traffic solution to help make data-driven decisions on tasks ranging from marketing campaigns to staff schedules. The tool will…

News February 27

Diane Von Furstenberg Deploys Omnichannel Platform To Streamline Store Operations

Diane von Furstenberg (DVF) will implement the NewStore Omnichannel Platform in its retail stores later this year, complementing its Salesforce Commerce Cloud e-Commerce business to power omnichannel operations and improve…

News February 27

Delivering Good Will Honor Terry Lundgren With Lifetime Achievement Award

At its annual gala on Nov. 4 in New York City, Delivering Good will present former Chairman and CEO of Macy’s Terry Lundgren with its Lifetime Achievement Award. The charity…

News February 27

From Disgruntled To Loyal: Building Trust In Spite Of Negative Reviews

It happens. Despite your brand’s best efforts to delight customers or provide consistent product quality, every now and then you’re likely to receive a negative review. But don’t let lower…

Executive Viewpoints February 27
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank