Retail TouchPoints

Latest Posts

CCPA And Data Collection: What Retailers Need To Know

As people around the world were ringing in the new year, the California Consumer Privacy Act (CCPA) went into effect, bringing an added challenge to retailers in 2020 and beyond.…

Executive Viewpoints February 25

Exclusive FabFitFun CMO Q&A: How Netflix-Style Brand-Building Can Boost Subscription Retail

Modern marketing efforts aren’t handled in an isolated room where catchy slogans are dreamed up — they’re created in places where every aspect of the retail business meets, from the…

Features February 25

Banana Republic Brings On-Demand Delivery Via Postmates To NYC, Southern California

Banana Republic has launched on-demand delivery from Postmates in the New York City and Southern California markets. The retailer will integrate the option within its buy online/pick up in-store (BOPIS)…

News February 24

Modell’s To Close Up To 20 Stores And Sell A Minority Stake In Turnaround Effort

Modell’s Sporting Goods will shutter up to 20 stores and is considering the sale of a minority stake to help itself stay afloat, CEO Mitchell Modell told Fox Business. The…

News February 24

Tillys Names New Chief Digital Officer

Apparel and footwear retailer Tillys has named Jon Kosoff as its new Chief Digital Officer (CDO), responsible for overseeing all elements of the company’s e-Commerce, digital marketing and CRM functions.…

News February 24

Sharing Data Across Your Business Could Be The Key To Driving ‘Fit For Purpose’ CX In 2020

Dealing with customers is harder than ever, but more profitable than ever. Customers want omnichannel service and can access competitive information, more than ever before, anytime, anyplace, on the Internet.…

Executive Viewpoints February 24

Empowering Retail Managers To Drive Greater Customer Engagement With DataOps

As retailers constantly adjust to shifting customer preferences, data becomes a crucial tie between the brick-and-mortar and online experience. Data is a window into the customer base, helping to drive…

Executive Viewpoints February 24

BBQGuys Increases Mobile Conversion Rates 32% With 3D/AR Experiences

As an e-Commerce retailer that sells gas and charcoal grills, outdoor kitchen equipment and entertainment, BBQGuys understands that driving conversion of such high-consideration purchases may be difficult, especially when shoppers…

Features February 24
Rob Garf, Salesforce

Transparency And Social Responsibility: Retail’s New X-Factor

Featuring: Rob Garf, Salesforce In the new era of retail, having the right price and product will only get you so far. That’s what people use Amazon for. To win…

Podcasts February 24
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank