Retail TouchPoints

Latest Posts

InMoment And MaritzCX Will Merge Into Single CX Company

Customer experience management vendors InMoment and MaritzCX have entered into a definitive merger agreement. The combined company will support more than 2,000 brands with a global team of 1,500 employees…

News February 26

e.l.f. Beauty Purchases Clean Makeup Brand W3LL PEOPLE For $27 Million

e.l.f. Beauty will acquire W3LL PEOPLE, a cruelty-free clean beauty company, for $27 million in cash. W3LL People has a presence at retailers including Target, Whole Foods, Amazon and Ulta…

News February 26

Walmart Integrates In-Store, Online Merchandising Teams To Improve Price Consistency

In an effort to continue streamlining its online and offline channels, make its e-Commerce operations more profitable and deliver more consistent pricing, Walmart is combining its U.S. online and store…

News February 26

New Forever 21 Owners Name H&M Exec As CEO

Daniel Kulle, former President of H&M North America, has been appointed CEO of Forever 21. The fast fashion retailer, which filed for bankruptcy in September 2019, was sold to Simon…

News February 26

SMS Campaigns: More Upside Despite Challenges

In the often confounding and confusing landscape of cannabis marketing, there is one bright spot: text message marketing. Nearly everyone owns a mobile phone today, and over 90% of people…

Executive Viewpoints February 26

Coronavirus Update: Tourism, Supply Chain Impacts Will Soon Make Their Mark On Retail

The impact of factory closings in China is hitting the U.S. and world markets as the coronavirus outbreak continues. The Dow Jones industrial average sank by more than 1,000 points,…

Features February 26
4macys0104

Macy’s Earnings And Revenue Beat Estimates, But Sales Declines Weigh Heavily On 2020

Three weeks after revealing it would close 125 of its 680+ stores as part implementing its “Polaris” strategy, Macy’s reported Q4 earnings that beat Wall Street expectations but also revealed…

News February 25

Walmart Launches Fulfillment Services For Marketplace

Seeking to compete with marketplace leader Amazon, Walmart has introduced Walmart Fulfillment Services (WFS). Using WFS, select Marketplace sellers will be able to access a range of supply chain capabilities…

News February 25

Amazon Opens First Full-Size Amazon Go Grocery Store

Photo credit: Ted Warren, Associated Press Amazon has opened a 10,400-square-foot grocery store that incorporates the Amazon Go cashierless “Just Walk Out” technology. The store is stocked with approximately 5,000…

News February 25
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank