Retail TouchPoints

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Canadian Tire Promotes Retail Division President To CEO

Canadian Tire Corp. (CTC), which operates more than 1,700 retail locations throughout Canada, has named Greg Hicks as its new President and CEO. Hicks was most recently President of Canadian…

News March 13

Starbucks CEO Mulls Mobile, Drive-Thru Only Order Options Amid Coronavirus Concerns

As coronavirus (COVID-19) spreads throughout the U.S., Starbucks has a plan to aid in the “social distancing” recommended to prevent consumers from catching or spreading the virus. Kevin Johnson, CEO…

News March 13

CCPA Is Live: A Retailer’s Mini Guide To Get Compliant

Chances are, most mid- to large-sized retailers will be impacted by the California Consumer Privacy Act (CCPA). As it stands, some out-of-state and international businesses selling goods to California residents…

Executive Viewpoints March 13

Network Performance Can Make Or Break Retailers During High-Traffic Shopping Events

Black Friday and Cyber Monday are two of the biggest shopping days of the year. The economy is still growing, and the shift to online shopping is continuing in full…

Executive Viewpoints March 13

Deloitte: How Social Responsibility Became A Measurable Tech Investment ROI

Retailers and manufacturers that focus on consumer packaged goods (CPG) often operate with thin margins, which brings extra scrutiny to any major technology investment. But these players may find that…

Features March 13

Podcast: Key Trends In Experiential Retail In 2020

It’s a very exciting time for retailers as the industry continues to investigate the new role of the store. Although there are a multitude of exciting new strategies and technologies,…

Executive Viewpoints March 12

Amazon ‘Just Walk Out’ Tech Set To Debut At Airport Retailer CIBO Express

Less than a week after Amazon officially revealed its plans to sell its “Just Walk Out” technology to other retailers, the e-Commerce giant has revealed its first customer. CIBO Express…

News March 12

Modell’s Sporting Goods Files For Bankruptcy, Will Liquidate And Close All Stores

Modell’s Sporting Goods, the New York-based family-owned retailer that has operated since 1889, filed for Chapter 11 bankruptcy and will close all 153 of its stores in the Northeast. The…

News March 12

Don’t Let Survey Fatigue Derail Your Customer Feedback Strategy

Feedback is fundamental for improving a brand’s customer experience (CX), and feedback from loyal customers is even more critical. As brands realize the importance of the voice of the customer…

Executive Viewpoints March 12
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